Magical Pizza — Restaurant in Barre

I ordered 2 subs and a small cheese pizza on a Friday night. The girl on the phone had no idea how to even take the order she was receiving instructions from someone else. I'm told 40 minutes on the delivery to my house (less than 5 mins away) Over an hour later I'm still waiting so I try to call Magical Pizza for an update and THEY HAVE THE PHONES OFF THE HOOK. So now I have to drive down there. When I arrive I see, to my astonishment, about 6 or 7 workers all crowded in the back behind the counter standing around and looking confused. They had one guy who was trying to cook and everyone else looked completely lost. They take almost 5 minutes to even acknowledge me. At this point I say if the food is ready I'll just take it and go (I already paid over the phone with a card) They can't find my order so they print the ticket again as if I was going to wait for them to make it. Then when I say I want my money back they assure me a delivery driver just took it out. I ask them to call him to make sure and they didn't want to do that. So finally they gave me my money back after an hour and a half, a trip to the store, and 10 to 15 mins in the store. I have never seen a group of "cooks" look more confused and useless all at once. Do yourself a HUGE favor and avoid this place. They have no idea what they are doing and the food looked just as nasty as it did when the building was a Northeast...

Repair Shop. Ordered $70.00 of food for my small team for after hours celebration of a big job well done. Here are the Diagnostic results: Connected via basic telephone comm line to Northeast Pizza ECU to request a food order. Systems basic professional performance was missing. Was told it would be 45min to 1hr. to process order. At 1.5hrs. and not even a system message to alert us of the extensive delay, I tried to reflash the ECU with a communications inquiry ping. This time the Barre ECU was not even responding to pings. At 2.5hrs food finally arrived via fuzzy logic driver. In reviewing the food order processed by the Barre Northeast Pizza ECU, it was only partially correct. Attempted to review printed receipt attached food order, however it was nothing but a blank strip of register tape. Results of diagnostic; Barre Northeast Pizza failed miserably on every level to perform this basic food order diagnostic. Hungry Mechanics + Unprofessional Food Service = Well Deserved Bad Review. Not the first time we experienced incompetence from the Barre Northeast Pizza, but certainly it is the last. Never again....

Ordered a party pie with wings at 5:20pm on a Monday. We ordered it delivery and the house was about 12 minutes from the store. They said it would be an hour. An hour and 20 minutes later we called wondering when the food is going to show up and they hadn’t left the store yet and needed to double check our address. After another 30 minutes we got a call from the delivery driver who was in the wrong town at the wrong address and yet again was asking for the address. We decided to go to the store to just pick it up. When we picked it up we asked for some money off for the inconvenience and luke warm food, they just said no and proceeded to blame us for giving them a bad address, even though we provided it 3 times and spelt it out letter for letter one of the time. On top of that the pizza is a big doughy pile and...