I was just lectured by Kailynn that I could not order my drink how I always order it because the "company" does not want people adding espresso to their drinks because there is already "too much" caffine in the green tea matcha.
This from the same company that sells turbo ice / extra charged coffee (358mg in a medium) and the new Rockstar drinks (1 can is 160mg ).
I was told I could order it separately and add it myself, creating more trash. Let's not try to save the environment or anything.
The few previous times I have ordered food, the bacon was burnt and cold when I requested it warmed.
When I recieved the matcha is had so much ice I could not stick my straw in and I order my drinks with less ice due to the mold and mildew in...
Read moreMy order is wrong every single time. We use this one because it's near my daughters school. I asked for a very tiny amount of ice, we got what the picture shows. I told her this is supposed to be light ice and she laughed. Last week I went in and asked for no ice. She filled the cups with cream and ice to the top! I said no, I said no ice. She said oh ya and dumped the entire cup back in the ice machine, cream and all. Sorry to anyone with a dairy allergy! So unprofessional. I asked for a chocolate glazed donut with sprinkles and got a pink sprinkled donut. I know its not important to them but this what I spend my money on as a treat for myself and my kids. I shouldn't be paying for a large coffee when it's in fact a...
Read moreI ordered a bagel twist with cream cheese around 6pm..I know they close at 7pm and yes I may be the ahole for getting food so late but I was craving it!! anyways..I asked them to toast it, did I get it toasted? NO. also they filled my drink up to the very top. the drink was spilling all over the cover, I received no napkins to clean it up nor did they ask if I needed any. luckily I had some in the car. this dunkin as gone so down hill since 2020/2021 when it was so nice and clean. employees weren’t giving attitude left and right. truly sad..this is one of many reason why people in beacon now go to the dunkin in oxford..at least there people are so nice and actually care about...
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