Waffle House — Restaurant in Bear

Welcome to Gboard clipboard, any text you copy will be saved here.On 8/28/23 around 2:00 I went to the newly opened Waffle House in Bear, Delaware. I couldn't wait for it to open. It was a disappointment. As I walked in there I met with the cashier. The cashier was as beautiful on the inside as she was on the out side. She told me that takeout is $2 more . I didn't care, she she was charming. So I still gave her extra. I got out of the line and then I remembered that I wanted extra bacon. So I got back in line. While standing in line I noticed a small framed black girl cleaning off the counter. This young lady was constantly cleaning something, like a busy little bee but she did it with a smile. Then, two men came into the restaurant and she sprang into action. The way she greeted them made me want to sit down and eat. Her deportment was beyond reproach. She should be in charge of training the entire staff. The chef kept a scowl on her face. She wasn't flooded with work, and there was hardly anyone in the restaurant. Her incompetence, her less than pleasant disposition and her lack of good business sense was alarming. I asked the cashier about my food, because I had been waiting for awhile now. She spoke to the chef who pointed out some food that had been sitting on the counter for some time now. I started to say, that, that food is cold now and that it needed to be redone, but I accepted it with a smile and left. Got home only to realize that I didn't get the extra bacon. Drove back and let the chef know that the bacon was missing. She calmly said, well what do you want? I smiled and said I want the bacon. She confirmed with the cashier that I ordered it and the cashier immediately apologized for the mishap. I told her to use the bacon and make a BLT and I'll pay the difference. It didn't make sense to just eat 3 slices of bacon. I saw the chef butter like six slices of bread and place them on the stove. I assumed it was for whoever was ordering grilled cheese. I was wondering when was she going to start my BLT. I walked away and later told the cashier I only wanted a little Mayo on the bread. The chef walks over and said we don't put mayonnaise on BLT's. Strange, I thought. She said it calmly, but she said it as if it was the dumbest thing she had ever heard. Then, she said she would put some packets on the side for me. Then, she also told the cashier to make sure she charged me the the difference, she has absolutely no business sense. Did she forget that I had to drive all the way back to the store because they forget to pack my complete order. Not to mention the fact that I had already tipped the cashier twice and told her to keep the change when I ordered the extra bacon. The chef was trying to tell the cashier how to do her job... unbelievable. I got home to a buttered BLT sandwich with the bacon burnt on the edges and raw throughout the middle. I just threw the whole damn thing away. Who doesn't know how to make a BLT? Oh I know, the person who butters the bread with lettuce and tomatoes. I lost all of my money that day. The chef needs to be retrained. The tables were clean, the one server I saw was excellent and the cashier was lovely. Even though I had an less than desirable experience I would return if I looked in the window and saw a different chef. I would even give the same chef a try after she has gained some more experience. I wish her well and I hope that this was just a bad day for her. I wish you guys much success and welcome to...

Let me weave you a tale of a 5-star Waffle House experience:

Setting the Scene:

The yellow beacon cuts through the night, a lighthouse amidst the neon jungle. Inside, the familiar glow of greasy spoons and stainless steel gleams. A symphony of spatulas clanking and coffee gurgling fills the air, punctuated by the friendly banter of the Waffle House crew. You belly rumbles in anticipation, a chorus soon joined by the rest of the patrons around the counter.

The Chowdown:

Waffles: Forget the fluffy, eggy monstrosities elsewhere. Here, we're talking golden-crisp slabs with just the right amount of chew, cradling lakes of melted butter and sticky syrup. Each bite is a textural adventure, a party for your taste buds.

Hash browns: Scattered, smothered, and covered, of course. The diced potatoes are fried to a perfect hash brown nirvana – crispy on the outside, pillowy on the inside, and generously adorned with melty cheese, onions, and diced ham. Every forkful is a hearty, flavorful embrace.

Eggs: Your style, cooked to perfection. Whether you like them sunny-side up with runny yolks or scrambled like fluffy clouds, the Waffle House griddle knows its magic. Each bite is a testament to the simple art of breakfast done right.

The Vibe:

It's not fancy, folks. It's Waffle House. But that's the beauty of it. The worn booths and mismatched mugs hold a thousand stories, whispered over countless cups of coffee. The waitresses know your name and your usual order, treating you like family. There's a genuine warmth in the air, a sense of belonging that transcends fancy tablecloths and Michelin stars.

The Verdict:

Waffle House isn't just a greasy spoon; it's an experience. It's a place where good food, good company, and good vibes collide in a symphony of Southern hospitality. It's a five-star adventure for the soul, served on a paper plate with a side of endless coffee. So next time you're craving a taste of Americana, don't hesitate. Pull up a stool at the counter, order your All-Star Special, and get ready for a Waffle House experience that'll leave you grinning from ear to ear (and maybe with a syrup stain or two).

Bonus Round:

Don't forget the pecan waffle! It's a gooey, nutty masterpiece that'll have you singing praises to the Waffle House gods.

Ask for your hash browns "well done" for an extra-crispy treat.

Strike up a conversation with the staff. They're a treasure trove of local lore and Waffle House wisdom.

Leave a generous tip. These folks work hard to keep the Waffle House magic alive.

And there you have it, a five-star Waffle House experience. Now go forth and spread the gospel of greasy spoons and...

Where do I even begin? This past Saturday I went out for breakfast with a few friends and their kids. This was my second time going to this location. Granted we had a party of 9 people, but they didn’t even bother to sit us in the same section. When it came down to us ordering our food, we all specifically ordered our food the way we wanted it. One of my friends ordered her sons food and requested that there be no pickles included, but of course as the food is being brought out, our waitress Kay has pickles on his plate. She claims that’s how they mark the plates. But if someone says no pickles, then no pickles should be on the plate. He could’ve been highly allergic (thankfully he’s not).

Then another friend asked that her eggs be scrambled soft, but of course they weren’t and the grits she ordered were lumpy. My friend brought it to Kay’s attention and sent it back. When Kay brought the plate back, there was less eggs and grits on the plate versus when it was originally brought to the table. Now with what I ordered and another friend ordered, a waffle was to be included with our meal. At one point, we mentioned to Kay that we still haven’t received our waffle. Kay responds “I know”. She proceeds to say that they haven’t called her to let her know that they are ready. Maybe about 10 minutes later, we ask Kay again about the waffles and she says, they only have 3 waffle irons working right now and they are working on the to go orders first. My friend complains and says that’s not right when you have customers dining in and they have to wait because the take out customers have to get their waffles first. Kay then responds, “ I told you that we were behind on waffles when you sat down.” Kay never expressed that to us. If that was told to us, we never would’ve asked for any dish that includes waffles.

Now for the other table that we had, there was 1 adult and 3 kids. Two of the kids got their food, but one had to sit there and watch the other 2 eat while she had no food. Apparently, she sat there with no food the whole time we were in the establishment. Why would you make a child wait for food?

The whole purpose of going to WAFFLE HOUSE was to have WAFFLES and that wasn’t able to be fulfilled. That’s not how you treat your paying guests. I will never return to this...