Jack in the Box — Restaurant in Beaumont

All right I'm going to try to be as nice as I can about this it's very seldom I'll leave a bad review but when you go through a drive-thru set there for 10 minutes then pull forward to the window and nobody answers so you drive around go inside and they tell you they're only taking drive through orders I tell them that I was in the Drive-Thru for almost 20 minutes no the answer they said they said they're doing a shift change I've never seen a shift change take 25 minutes it was more important to bring fellow employees food out that serve a guy just sweet tea that's all I wanted I was told they're too busy heard the girls say I can't take his order right now I'm busy busy serving her boyfriend that works there that's awesome Jack in the Box so I suggest you change your whole staff of everyone was rude and I promise you I'm not a rude person I take things lightly so for me to take the time right now to write this review I suggest management or someone please come take a look at this store.this is not the proper way jackbox should be ran. One more thing and if that was management that was speaking to me the way they were they should definitely take a HR and maybe a couple PR classes cuz I am in a management position with a major company this is not how talk to clients for people in any manner and in conclusion remember I just wanted to...

I was sitting in the deive thru waiting to order and the whole time they did not take my order, the machine was on but it was a grey screen. I saw cars ahead of me so i assumed it was working, until i sat there for more than 15 mins, so i drove to the window and ask the cashier if she was aware that the machine was not working and she said yes and nodded her head like she didnt care. So i asked her are you going to go put a sign that the machine isnt working because you have at least 5 cars back there waiting to order and she said “no im not” so i asked for the manager and of course she was helpless just as the employee at the drive thru window. I final ordered and they still made me pull around and wait for them to bring me my order to the car on the other side. Everytime i go there, it is always a problem. You can tell they definitely hate the job they are at, they are so lazy and dont treat you right. They look like they are dragging their feet to make a burger. If the had something lower than a one star thats what they would get rated as. Dont ever go here....

I would review the quality of food, but I didn’t even get a chance to order before I had to leave. It was around 12:30, so of course there’s a bit of a lunch rush. The drive thru was packed, so I decide to go inside. There were two people in front of me, so I waited. I got to the counter to order and was told to wait a minute. Seemed like she was taking orders and making drinks for both dine in and drive thru. I stood there for about 8 minutes, and just watched them scramble to get the orders out. Someone in the back grabbed lettuce without gloves, which disgusted me. Someone that had previously ordered didn’t have the right order and was fighting with the employees. That’s when I decided to leave and go elsewhere. Terrible service and terrible management. Won’t come here again, I’ll stick to the...