Jack in the Box — Restaurant in Beaumont

This might truly be, thee best service by a J.I.B. I've never experienced. The customer service I was given today by John S., and the team here as well, 430pm(10/23/24) was beyond great service. I would sound crazy, if I was particular about what this man hinself did specifically. Took our whole order by memory, for one... as he was doing the drive thru, as well as the front, and look as though he was doing the fryer area as well... and literally, with a smile and kindness in his heart, face, and step... is the best I can say. JOHN needs.. No, JOHN DESERVES A REVIEW AND A RAISE... even if he just got one or had one... if this man is not recognized by JACK IN THE BOX COOPERATION... THEY are missing out. John is definitely one of, no, again.. thee prime example of doing your job to the best of your ability while trying to be better than that in everything he was doing... interaction after interaction with other customers... same service, respectful, on point, friendly, and just a damn great man. I have been to lots of fast food places across multiple states... this guy seems like this is his normal mode, if he was let the chance to shine in a better light, higher position should he want it... JACK IN THE BOX... you better open your eyes and ask this man to be part of your corporate program or something of that nature... whoever is the person that runs this google account for this location, better really look at this man with different eyes if you haven't seen and know what this guy "IS"... he's everything, any employer could dream of having hired once in their career. Level this man up!. Go to this location and see if John is working.. he's got you! The best to the team here too.. they have to know they got a great guy to work with. I've never met this man or even from this area... i just moved out here 23 days ago from southern California... JACK IN THE BOX EMPLOYEE OF THE...

6/2022 Came to visit this place again............. I fooled myself thinking it would be good. The staff never said a word to me when I came in and I waited almost 5 mins before someone decided to take my order or even say a word to me. The guy started talking from a distance but it was too low to hear, then I asked him are you talking to me. He was like "what can I get you from JacK". Terrible customer service even in the day. After I receive my food I get to my vehicle, unwrapping my burger I found it was made inside out. The cheese was at the bottom of the bottom bun and lettuce under the cheese... It looked like they tossed it together. When I took it back in the "cook" he looked confused like why is there white cheese and why is it at the bottom of the burger ... Smh, I'm like you tell me, you made it. How can you have an establishment with terrible service? Why is every worker in this place dead? No management skills whatsoever. If I could only rate 0 stars..... PLEEEEAAAASE fix this place!!!!!!!!!

This location is THE worst place to eat. Every time I visit Beaumont, I come to eat here hoping to have a different experience... It's always terrible. My order is always wrong and the staff (night shift) are not professional. There are young guys preparing food with their pants sagging showing their underwear, and they don't seem to have an interest in working or serving customers. I love Jack in the box food but this place makes me want to vomit. I left this place one night after being disappointed AGAIN and drove all the way to the location on Magnolia 15 mins away. This place needs a whole new staff (...

The College and Lindbergh store is my go-to location. However, lately it is very hit-or-miss. If the older ladies or the young guys are working — you're probably okay. But if it's the older guys working, check your order. Twice this week I went through the drive thru and my order was missing items — not to mention it took forever and a day to get my order — over 20 minutes and yes, I timed it, while I had to pull around to park. Store was not busy. There was one customer ahead of me — they waited the same amount of time too. The picture is of the "Loaded Breakfast" #24 sandwich...notice anything missing? BACON...(literally the #1 protein in the item) — had the same thing happen three days ago when I ordered the "Ultimate Breakfast" sandwich....how can you forget bacon? I had ordered an additional hash brown, which both had a bit of a metallic taste? Time to change the oil...$11 for the combo and hashbrown total...these are the most recent visits, but this kinda of stuff has been happening more frequently. I visit this location about 2-3 times per month (I usually bring breakfast from home to work). Also they must still be having supply issues, they seem to run out of things — today they did not have regular Coke. On another recent visit they did not have ingredients for shakes or have croissants for...