Crazy day...on 9/21 we drove out to Beaumont to see family and by 2pm we were starving (we should have had breakfast!)! Saw this Subway and pulled over. Wrote down what I wanted (I work near one so I have my own veggie sandwich creation) and sent my friend in to get our sandwiches. We drove away not looking at the sandwiches and I wish we would have. The bread was dried out and crusty (seemed old!), the condiments were barely there and as for the veggies... where the heck were they? I threw it away and had a bag of Cool Ranch Doritos for Lunch...thanks Subway! Wish I would have kept the receipt. It's bad enough that their sandwiches don't have any flavor to begin with, but this is inexcusable! Why is it their sandwiches look SO great in commercials with lots of veggies, etc. but if you ask for Jalapeno you get 4 tiny slices, 5 leaves of wilted spinach and so forth. There really is no excuse for such poor execution of a sandwich...it's a SANDWICH! You're not recreating the...
Read moreOne of the worst experiences I’ve ever had. Walked up, only customer there, I wasn’t acknowledged at all. One of the employees went as if she was going to help me but said “I’m going to break” and made herself a sandwich. The other two employees started making sandwiches for online orders, after about 10 minutes or more of not being acknowledged or told anything I finally said “so you have an employee on break and you two are doing online orders?” Now they had a line. I told them it just doesn’t make sense. They DID NOT CARE. A customer walked out. They moved extremely slow and when they finally helped me they were out of so many things. I ate inside with my son and as we were leaving they had a big line and only one guy helping. I could clearly see the two girls in the back just talking. I know subway is a franchise and I hope the owner reads this and does something about them. I know what it like dealing with the public, I was very patient but that was awful on...
Read moreWent in today around 3pm and had a horrible experience, a young man helped me with my order and was friendly, when I asked for cookies and asked how long it will take to make some more since they Were out I was answered by another employee name Bella who was near to her “brother” and got very defensive and even told me to go and buy my cookies from stater bros, that they were cheaper there 🤦♀️ you would think everything would be stock since there were 3 employees. She even went on to saying that if I complained to the manager she would tell me the same! This store has bad management and slow employees due to bad training. Bella said she’s been there for a while now but you can just tell she’s miserable working there. dirty place and is always out of a lot of items. Save your time and go to the subway on Oak Valley Prkway. Staff is nice and...
Read more