Came in on my birthday for THE VERY FIRST TIME off of the strength of others. The server started off great. Very friendly and everything. Even told us the strawberry/lemonade was nothing more than Minute Maid. Took our appetizer order. Said she would put that in for us. And well, I guess she did EXACTLY what she said she would. Because that was the last we saw or heard from her. During our wait, a couple came in and with in maybe two minutes were greeted with appetizers from OUR waitress (but she never took an order from them...suspect?!). Not sure if the couple were regulars but my money spends too. And I work darn hard for the things God has blessed me with. NEVER judge a book by its cover. There was a group of girls at the end of the booths that she went back and forth two times for. All the while ignoring us. At that point my time frame of waiting before saying SOMETHING was up. So, we politely got up and asked to speak with a manager. Gloria was very nice and gave us our drink order and appetizers. She took my name and phone number (although I never received a call/voicemail...so I don't know what that was about). She stated that she would let the GM know. And that the next time we came in to ask for her. Well, the next time was today 9/9/19. I told the hostess very briefly about the past occurrence. Our waitress was very nice, as she was there when everything happened and assured a better experience. We ordered our beverages. A little time passed and she asked if we wanted our appetizers from last time. I informed her we did receive them and simply wanted our meals. There was no need to get them again, as far as I was concerned. I feel as though the wait time was exactly the same BUT we were trying to be patient in hopes that the experience would be better. The food was good. I ordered fried shrimp tacos and my mom got the shrimp and fish basket. Gloria as well as our waitress came at different times through the meal if we were satisfied. Gloria asked about dessert to which my mom agreed to the strawberry cheesecake. As we were gathering our things to go our waitress asked if we had gotten our receipt. From all the hoopla Gloria made the other night about the service one would think the meal would have been on them. We were not out to get a free meal by ANY MEANS but poor service (and on my birthday) should have warranted more than the free dessert. And I wonder if that dessert was offered so that the meal would not have been free. I will never know and will not be back. I do NOT recommend them off of my experiences. But to each their own.