Your new call center for ordering is absolutely atrocious on every level. I wish someone would pull the phone call from yesterday and listen to it. Please get rid of the call center as it only wastes time and had I not been so hungry I would have hung up and made other dinner arrangements.
The young gentleman who I was eventually connected with at the actual store location was wonderful. He bumped the service rating from one star to 5. He was very kind, understanding and made my ordering process simple and seamless.
The atmosphere lost a star as I found it odd for the delivery (supplies) driver to deliver through the front of the store thus forcing customers to ‘get out of the way’ as this area is for order/pick up. While things like this are understood as businesses need supplies, its still an odd business practice.
Thank you again to the young man who helped me order my food yesterday. Because of his understanding and kindness, your establishment did not lose a sale. And I will return for more...
Read moreUgh, I don’t like ordering pizza from here because we haven’t had good luck, but wanted to give it another chance. I ordered xtra cheese and literally, there was barely any on each slice. Just disappointing because we had to grate our own cheese to put on it when we got home. We didn’t “need” extra cheese, but We just say extra to make sure there is actually some on there, and when we received it, most of each piece, only had spots where there was cheese. We bought three pizzas and they are all the same. To spend that kind of money on pizza and to get barely any cheese, (which is kind of like the main component of pizza), is frustrating. Spent over $50.00 on sauce, dough, and pepperoni....
Read moreWe ordered pizza, "special chicken", and cheesy bread for dinner. It was the most disgusting pizza I've ever eaten in my life. It was completely over-cooked and tasteless (the kids wouldn't even eat it). The "special chicken" had nothing but burnt cheese on it. I don't know how this Domino's racked up so many good reviews, but save your time and money. A frozen Jack's pizza is ten times better. Will NOT be buying from this location again. Don't bother sending the same mindless auto-response with a discount code that you can already...
Read more