Yianni’s Pizza — Restaurant in Bedford

Love the pieces of tinfoil in my wrap, thanks! Maybe cut the sandwich in half before you wrap it in tinfoil, or don't saw through the foil with a dull bread knife and splinter tinfoil into the food. You have to question a food establishment that would ever think this is acceptable to hand to a customer to eat after making at least 2 different direction rough cuts into the foil with my sandwich inside. Additionally 1/3rd of the bacon is soggy raw and cold and made me sick to my stomach. I've been a customer here since they opened for business when the plaza was first built almost 20 years ago, imagine that. Now I'm picking tinfoil out of my teeth and hoping not to get salmonella from eating raw bacon. I would say roughly 60% of the time there's an issue with something and it usually comes down to the person making the food and their lack of concern for instructions or making the food look presentable. Oh and bonus points, there was also a staple in the bag/receipt that was stapled right through the top of my wrap, yes a staple in my food along with the tinfoil, yummy! Feed me some more shards of metal. Not going back here for a long time if ever. Just another local place taking advantage of good paying customers with subpar quality and service. How about make my sandwich like you would make it for yourself or a family member, not a metal filled raw bacon wrap. Zero respect for the customer equals zero business from me. And people who have reviewed this place as "the best pizza...

While the food is great here, today (10/15/22)we ran into a different issue. Our cashier today a young girl who was more obsessed with her phone than providing good customer service. She got our order wrong and even while ringing up she kept texting. When we pointed out the order was wrong, we got a half-hearted sorry. She went over to someone else gave them the pizza then went back to texting. Whike waiting for our order She was on her phone till someone else walked over and told her to go clean something. We love the food, and will continue to order here but need better service. This is what is needed and there should be a rule about cell phone usage while on...

Without notice or explanation, ownership "reassigned" their delivery territory and despite being in the same town and less than 7 miles away, we have been removed from their territory.

Despite a few delivery mix-ups in the past, we ordered regularly, at least once a week, and had planned to continue supporting this business well into the future.

I had previously been a huge supporter and recommended them to all my neighbors for the quality of food, ease of ordering and all the things that make a small business successful (particularly during...