This place is right around the corner where I live, lam some what of an introvert self-proclaimed introvert that is lol so despite the convenience of location I always order online for delivery paying the extra $5 delivery fee +tip..... On this day I was out running errands WHILE THE SUN WAS OUT! I was by the area and decided to stop for a carry out pizza, 2 topping large $10 special for carryout only by this time it was dark and cold outside @around 11pm. Positive Key Features I Appreciate as follows
I'm so upset with this location. I get pizza delivered from here often for Friday night dinners with my sister and there has never been a problem. Food is great, delivered timely but today was not good. They now out source their delivery with door dash, didn't know, and the delivery driver brings the wrong order. Someone else's name and address on the pizza. I ordered 4 pizza and he brought 1. He says it's not his fault that the pizza place gave him the wrong order and I need to call the restaurant to get it worked out. What! My phone rings and it's the name for door dash telling me the same thing. I said no the driver is just as much at fault. Went didn't he check what he was being handed and confirm. I said I don't appreciate after paying a delivery fee and tipping I'm being told I need to handle it. To say the least I was very upset. I try calling the store 3 times and no one answers the phone... just rings. Now my family is starving for dinner and I'm driving to the location to sort this out. I get there and the delivery driver is just getting there as well and it's now telling the girl behind the counter he's there for my order. I said did you tell her you delivered someone else's pizza to me and now that person isn't getting their delivery. How disappointed I was of the carelessness on both her and the driver and no one was saying sorry or they messed up. If they had I would've said mistakes Hakeem no problem but no! No sorry, no ownership and I had to go the extra mile. I won't order from them again. I feel like I was ripped off, pizza was cold, bad service and it's...
ย ย ย Read moreLetโs start off by asking how do you run a business with only having 1 employee working on a Wednesday May 29th Last week ? I walked in to order some food , place was like a ghost town about 3pm and was told it would be about an hour because the person working was all by themself , how scary and overwhelming that must have been for her. I felt sorry for her so I decided not to order besides who wants to wait an hour for pizza.. So now comes Saturday night June 1st placed an online order about 5:30pm Ordered 2 large carryout specials double pepperoni with extra cheese wow what a rip-off hardly any pepperoni and no xtra cheese even though I was charged pizza tasted like it had been sitting there for awhile was not fresh and 16pcs of hot wings asked for xtra sauce on chicken they were almost dry and under cooked donโt know what happened to this place , product and customer service has gone down the tubes , unfortunately I will not be ordering from this papa johns anymore or at least until they improve their food and I donโt see that happening anytime soon.. Iโm just tired of buying and getting mediocre pizza when there is other pizza places close.. The saddest thing is I really prefer papa johns over their...
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