blue grillhouse — Restaurant in Bethlehem Township

First we had an815 reservation. We were running a few minutes late so I called n told the host we would b ten minutes late. She then made sure I'm aware that they only allow a 15 minute grace period n after that she's not responsible for what happens to our table. Then we got there at 825 like I said n they made us wait till after 840 to b seated. So much for that reservation . Only annoying because she was arrogant when pointing out the grace period. I said nothing. Next waiter kept screwing up our order. Then a young lady came by and asked if she could take anything. I said no she then said would you like me to take this. I said ok fine but that's it. I then continued to try to eat my apps. She then asked if she could take my wings while I was chewing them! I said no nothing else please. She then asked if she could take the bread I again said no. I'm eating it. She then asked again I finally said can u please go away n stop trying to take our food while we r eating it. Then the waiter comes back .after waiting a good 15 mi uses for my daughter's Salas dressing I say can u please get her another Shirley temple woth extra cherry syrup. Also can u please refill my drink but please use the same glass no more ice just coke n extra lemon please. He comes back with a Shirley with less syrup the. The first time and a new drink with no ice. I say listen man if I took the time to give u specifics on how I want my food or drinks it means it matters you've been ignoring everything we've said . It's driving me nuts. I was stern but didn't raise my voice at all. He was hovering over me as I spoke. I then said listen I'm not trying to be a jersey I don't want to b mean n itip well. Its just important certain things r the way I want them or it ruins the meal. He said okn apprently while he was standing over me touched his elbow. I dont recall but my wife said ot was at the end whenu were trying to be nice . Then the manager comes over clearly annoyed also and says wasthete a problem with ur drink etc. I said yes as well as 5 other things but I spoke to the waiter. If anything as much as noone like anyone complaining I did. Him a favor . The he says that igrabbedthe waiter. I was likewhat?no didn't even raise my voice? I apologized explained I wasn't trying to intimidate him. I wasn't even mad just annoyed he kept screwing up. They then sent over a different waiter . She was good. I then asked her to please let him know I apologized I gave nonemory of e en touching him bur I matu have touched his elbow by mistake as he was close to me but it was purely accidental. Mind you I'm there with my wife 13 ye old son. N 11 yr old daughter. We finished our meal . Left a 65 dollar Ripon a 225 dollar meal n agiain ex pressed our apologies . As we walked out the manager comes over and says I spoke to our gm n after what u did your not allowed to co.e here any more. I live 3 hours from this place n besides the food was average n service sucked . We wouldn't be back . Now I'm getting annoyed but the ridiculousness of it has me trying to defend myself and telling the manageri already told u if I touched his elbow it was an accident he made some snotty remark n then I told him. To go" wellyou know "himself. As wellas a few morethings.which he then responded in kind. I just left at that point. Having a cursin g match with a littlesissy boy is going toget me nowhere. But that's what happened at blue grill house. Was I wrong if I touched his elbow wile trying to make up with the waiter be cause he looked nervous I guess . But I never grabbed him I certainly never grabbed him out of anger and the service an treatment was terrible anyways. Poorly handled by them over something so utterly...

I booked the Blue Grillhouse for my son’s wedding rehearsal dinner. The website showed a lovely restaurant and menu. Once in touch with events planning, both Gina and Isabelle were very helpful. However; the things I was told I’d get and what I actually got were quite different. I had 26 people coming and it was decided that the best option was a limited menu. It included salad, main course, dessert and coffee. The menu I received said the price averaged $75 per person *all inclusive. I asked if all inclusive meant tax and gratuity and was told it did. It certainly did not. According to my bill the food average was $71 but tax and gratuity were added separately. That average came out to be $100 per person. In describing the room we’d be in as I picked the color of napkins, Gina explained how lovely that would look with the fireplace. I also was traveling some distance and did not want to carry centerpieces. I was assured there would be candles. When I arrived the room looked stark. No fireplace and 3 little votives on each table. It looked like a business meeting and I was embarrassed. We had asked to have some food put out upon our guests arrival. We were torn between appetizers or hors d ‘oeuvres. Again I was told that there would be plenty of food by ordering 4 hors d’ oeuvres selections. We ran out quickly. The presentation of the food left a lot to be desired. I have since realized that if each person had ordered an individual appetizer, it would have cost the same and been a much better option. I did tell Gina that I was unhappy about the amount of food put out and she tried to rectify it by putting out a bit more. I decided on an open bar which was a big mistake based on the prices I was charged, like $16.50 for a half full glass of wine. NYC prices in Pennsylvania??? The food and again the presentation were not what I expected. My crabcakes were extremely salty, the ceasar salad dressing was good but the croutons were stale. Anyone who ordered filet mignon got a tiny piece of steak on a huge plate with parsley on top! The sides were presented as family style. It would have been nicer if those who ordered steak got the sides on the plate. When I was presented with the check it was $1000. more than I had anticipated. I spoke with Gina again and asked why tax and gratuity were not included in the package. She told me that it was not supposed to be, which is contrary to what I was told on the phone. The gratuity was almost $600 for 2 waiters! If I have to say something nice it would be that the cheesecake for dessert was very good but they must have run out of chocolate mousse cake because 2 different types were served at my table. All in all I was extremely disappointed. I don’t mind paying top dollar for gourmet food, service and ambiance. I feel like I didn’t get any of that and was drastically overcharged. I will not be returning to the Blue...

I have no earthly clue how a restaurant that is gorgeous, both inside and out who has an amazing front of the house staff and has been established as a fine dining restaurant in the Lehigh Valley for years can serve mediocre, at best food. Blue’s website touts a “Perfect Situation” ….not so much. First off, a huge shout out to our waiter Stefan, who couldn’t have been more attentive, knowledgeable about the food and drink and professional. He made our experience enjoyable, the food on the other hand… Our party of 4 dined at Blue on 1/13, (hoping that no one will cite this as the reason). We started off with the Calamari and Haloumi appetizers. Never have I ever had Calamari served with a barbeque sauce…and the tomato sauce, was just that, a very pedestrian marinara. The menu states that the calamari was supposed to be honey-glazed…nope, just dry, fried calamari, which was good but we have had the same quality at restaurants that don’t tout the fine dining, aka, pricey tag. The Haloumi was dry and hard, resembling burnt toast, may I suggest just a drizzle of a little something, something, olive oil, balsamic glaze, like I do at home? The addition of a spritz goes a long way. Next came our entrees. I love duck, so when I see it on a menu I generally order this. Another of our party also ordered the duck, his medium and mine medium rare. One would think that we both ordered it well done because despite the appearance of medium, medium-rare, both were as tough as shoe leather and rather tasteless. The confit/brussel sprout mix that the pieces of duck were laid across was fabulous, though, so well done on that piece of the dish. The plate also came with what the menu described as a dried apricot compote. Not sure what cookbook the kitchen was working out of but our plates were half covered in what appeared to be apricot jelly, I took a picture as I seriously couldn’t make this up. My husband ordered one of the specials which was a Jambalaya, supposedly with U-20 shrimp, (not so much) and chicken. The dish was so-so, but nothing like one would expect at a restaurant of the Blue’s caliber. The last order was salmon, my friend ALWAYS orders salmon so she knows good salmon…again, nothing out of the ordinary. We had been to Madeleine’s a few weeks back and their salmon was to die for. So for friends who love to cook, knows good food and look forward to going out to eat to be wowed by something we wouldn’t normally cook at home, this experience was not what we were hoping for. Again, Wait Staff, Outstanding, especially Stefan; Atmosphere, Enchanting and Inviting; Food, fell so far from what one would expect given the quality of the front of the house staff and atmosphere. Bottom line…try...