Burger King — Restaurant in Bisbee

When you pull in through the drive thru, whoever runs the intercom to get your order, must be in a race with somebody?? She tries to speak so fast that you CANNOT understand a word she is saying. Someday I'm going to record her and play it for all of them to hear. I have asked her to please slow it down. It gives you an overall feeling like she doesn't like her job, she's in a hurry, and you are bothering her. Sometimes she is the one talking on the intercom and someone else fills the order and takes the money. When I've pulled up to the window, I have even asked, "was that you that just took my order?" because they speak normally, understandably, which is nice. Burger King, it is not a race, we all want to get there without repeatedly asking "what did you say". Honestly, you are not understandable! It is nice to have a brand new building and a milk shake machine that actually works, but when you have the same employee talking too fast on the intercom, it...

Waited over 7 minutes at the counter and was never asked for my order. 6 workers, no one bothered to turn around and see the customer waiting to order. Husband waited to order without success, then I waited in line while 7 other family members used the one stall bathroom (filthy and out of toilet paper), and still wasn’t asked what I would like to have. “Have it your way” was more like “have it no way”. The workers had RBF and then, one lady, who seemed like the manger, was barking orders at the staff. She saw me, the staff saw me, no one seemed to know what to do with a customer waiting at the counter. We left. The only fast food joint in Bieber should be he place for young people to go and for families to get a quick bite to eat. Not the case. Owner: this place is out of date and poorly managed. The reviews are telling. This is the worst BK I have...

Hmmmm where to begin, first and foremost this restaurant has by far the worst customer experience I’ve ever experienced anywhere. Order is always wrong, employees seem like they hate their jobs their and it seems like they hire anyone off the street as long as they speak very little English. Always have multiple people taking one order not sure if it’s because of the language barrier or just if it’s just the unintelligent people they hire. Anyway I will never go to this lazy Burger King and support it’s lazy employees. Put a call into corporate as well so hopefully something gets done with this place or shut it down completely because it’s a farce of a restaurant run by ungrateful people that should be happy the have a job to begin with. Have a...