Papa Johns Pizza — Restaurant in Bismarck

We have ordered from Papa Johns since they opened and have always been pleased with the taste and service, however on this night when I arrived to work, there was a Papa Johns employee parked in front and standing by his truck on his cell phone emptying bottles and trash from the back of his truck and swearing loudly. I went inside and clocked in at 11;10 pm. The employee I was relieving said he had been waiting for a pizza for a while and wanted to leave. When I went out and asked the delivery guy if he had an order for us he said " I have two and leave me alone!" I came inside and called the store and talked to a male who said the GM was out and he would pass it on. Finally at 11:27 pm the delivery guy came in with two Pies and expected full price. When we mentioned our complaint he said " I have something more important then this, if you don't like it don't order from Papa Johns!! " I asked his name and he said " Papa John! " he went up and delivered the other Pizza. I again called the store and the same young man came on the line and I voiced my complaint I got no apology no nothing. I am shocked at such rude, unprofessional service and am very disappointed in the lack of action or concern on the part of so called management. Sadly, after a long history with this chain we will NOT be ordering or referring this...

Bait and switch at its finest! Before ordering pizza I went on line to check out the specials...found the one I wanted...2 medium 2 topping pizzas for 13.98; so I call to order the pizzas... I wanted one original and one thin crust. Employee states that the thin crust only comes in Large so I tell him I'll take both medium with original crust one pepperoni and one Canadian bacon and pineapple because I want the 2 for $13.98 special. When I get there to pick up the pizza they charge me $26.09 for the pizza. Reason for the price difference was I didn't order online and it's an online special. No place on the website does it say that the 2 for $13.98 is for online only...I even stated the special when I placed my order and the employee didn't tell me that the $13.98 was an online special only. Last time I will be ordering pizza from here. I don't mind paying for what I get but I feel like I was ripped off. What I should have done was walked away and let them eat the pizza....

The last three times we stopped to pick up the pizzas we ordered we were completely ignored. The first time, after politely standing there for more than 5 minutes assuming the order wasn’t ready, I finally insisted someone help me. The pizzas had been setting on the shelf the whole time. The second time this happened they gave me someone else’s order. This final time, not only were we ignored, but the next person that walked in was quickly helped and received her pizza. Shortly after, a truck driver came in and asked my son to move his pickup so they could make a delivery. He loudly explained he was still waiting for the pizza. An unfriendly employee stated it would be several more minutes before the pizza would be ready so he needed to move his truck. Afterwards we received the order that had been on the shelf from the time we arrived. These are the worst employees I have ever encountered at any business and I will...