Usually don't leave negative reviews but this place has one employee that is just so unprofessional it's unbelievable and I have pretty lenient standards after a few years of working food service/retail. On this particular occasion she was sitting at the tables (presumably during her break...) and started talking over customers mid-ordering to have a conversation with a coworker. On a previous trip she was behind the counter dealing with a little girl that she must've personally known somehow and they kept going back and forth and she was calling her a demon and all sorts of stuff causing the girl to storm out (it wasn't anything serious or even that big of a deal, just once again very unprofessional and they were busy and this was holding up the line of people but she clearly didn't care.) I've only been there a few times recently but she's enough for me to not want to come back as this sort of stuff happens every time I come in and it makes me quite uncomfortable. In addition, bread and ingredient quality is subpar. The other employees I've interacted with have been pleasant but I'll be staying away from here for a while as other reviews seem to match what I've...
Read moreThe last two times I've ordered food online from this store, it has been shut down in the middle of the day. It is unbelievable to me that they even have online ordering, and then to have a sign in the store that says coupons are only done on the app..? If that's how it's going to be, then just do the bare minimum and have a worker there when the store should be open, or figure out how to close your online ordering when closing the store down for 2 hours in the middle of the day. Paying ahead for my meal, and getting there to an empty restaurant with a sign that says the worker won't be back for over an hour is unacceptable. The last time, they did indeed hook me up on my next visit, but for 2 of the past 3 times that I've been up there they haven't had anybody working the store during business hours is just frustrating. I seriously don't normally post bad reviews, but come on guys, just keep your doors open when they should be open! I didn't think that would be a difficult...
Read moreSo done with this place. 1st bad experience was like a year ago. Was told that if you ordered a "Series" sub, that you HAD TO get what was listed on the ingredients with no modifications. 2nd time, waited for like 15-20 minutes while the person in front of me got their subs made, only to find out when they went to cash out, that it was cash only. And the 3rd & final time was today. Ordered a sub and the staff member started to make it, then told me they were out of one of the meats. Changed my order to a different sub and had it all built, only to then be told on that one, that they were out of pickles. It was the Pickleball Club, so that probably should have triggered them to mention that, BEFORE building it. Left and went to Shellie's Subs in the bowling alley, instead....
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