The RailYard — Restaurant in Bluefield

Went here today and was excited about finding a new restaurant considering the limited ones we have in the area. The menu looked great. However I can seriously say that the excitement definitely diminished. When we arrived we seated ourselves and they weren't extremely busy they did have customers so we ordered our drinks and looked at the menu and we each ordered an appetizer and then a main. It seemed to be taking a while for the advertisers to come out within the next thing we know the appetizers are coming out with the mains which isn't the end of the world but definitely not the way we had wanted to eat everything. I Got the fried green tomatoes which sounded amazing As the menu stated that they were served on a bed of arugula. However they did not arrive on arugula, they arrived on a bed of parsley and the parsley was not in the best of conditions. Once removed from the parsley the tomatoes were not terrible. I also ordered a lunch duo with a tomato bisque and a 1/2 Havana sandwich. The soup was OK but it wasn't great it was really bland and the crackers served with it were stale, the sandwich would have been a lot better if the bread hadn't been so greasy. My dinner companion ordered the stout fried mushrooms and the salmon tacos. The mushrooms had no flavoring in the mushrooms themselves or the breading. The salmon tacos were also very bland as the salmon nor the breading had any seasoning at all, the red cabbage that was on the taco was just plain. So needless to say I doubt we will be returning we were seriously disappointed in the food and the service wasn't all that great either. As we told our server about our food And she couldn't seem more uninterested in our opinion. We were never offered refills on drinks or anything. Also we weren't greeted when arriving, so all in all was a very disappointing experience would not recommend people driving out here and being disappointed as well. Would rate a...

I visit the Railyard semi regularly as it is my go to restaurant whenever I head downtown, and usually have a fantastic experience, but my latest visit lacked the usual friendly service that they’ve had before. I asked to sit out on the patio (as I usually do) because it’s a very nice afternoon, and they said that was fine but that they’d be having some live music outside later in the evening and that it may get busy outside.

I initially assumed it was just a warning that it could get loud so I said it was okay and expressed that I was excited for the music. But during my visit there were little things that continued to make me feel unwelcome.

When I sat down I was given very little time to decide on my order (waitress asked me immediately before I even looked at the menu), and then took the menu away the moment my order was in. That was fine, I figured if I wanted a desert I could ask about it later. Well within less than 45 minutes of sitting down, and less than 25 of getting my food, I was brought my check without asking for it. No offering any boxes (my food was half eaten), no asking if I wanted a desert or shake (which I was planning to order). So I paid my bill (still tipped) and finished what I could of my drink and left.

Now I know these are very small things, but my previous experiences have always been fantastic so these instances stood out to me. I understand being busy and even wanting to prioritize large groups, but I am still and paying customer and I was the only person out on the patio, and this left a bitter...

We were there this past Friday 8/21 while on vacation with family. I can tell you it was the first and last time we will go there. It was 8 at night. Maybe 25 -30 people in the place. We gave our order and it all went down hill from there. Got our apps in about 20 minutes. Then it got even worse. We asked for the kids meal to come out asap. We'll that was another 15 minutes for Mac n cheese and chicken tenders. In between waiting for it we were told o it'll be out in 2 mins. So we are now been here 45 minutes. When I think his name was Brad I'm assuming he was Manager comes over says o we are buttoning up your food it'll be right out. We'll another 15 minutes goes bye we ask for food to be boxed up to go as we were tired from driving all day. And we had been there an hour no excuse for burgers and fried food to take that long. Should have taken 20 minutes tops for all of it. So we wait another ten minutes for that. Then Brad comes by offers us a card for a free app next visit. O boy. Then we go to pay check another 10 to 15 goes bye. My wife came back in to see what was talking so long to pay tell her waiting for them to bring cards back. They were at computer talking when she went over they told her computer was down. We were given 25% of our $150 bill. O boy we were there around an hour and a half and still hadn't ate took it home and it wasn't very good. Would not recommend. As a retired restaurant owner I can tell you this was probably the 2nd worst experience I've had at...