Corkscrew Bar and Grill — Restaurant in Bonita Springs

This is a beautiful outdoor location for lunch, and open to the public. Unfortunately the food and service were off. Our server had too many tables to manage (not his fault), so he was not attentive to our table after taking the food order. I ordered the Tuna Poke for $22. It was the worst I have ever had. Undercooked rice, some chewy tuna pieces, dry, and a very small portion size, especially for the price. I wanted to bring it to our server's attention, but he was too busy with others. When he finally did come to our table, I told him about the undercooked rice, but he offered nothing other than he would notify the kitchen. The final insult was receiving my credit card statement and being overcharged $30 from the receipt I signed! Had to waste my time calling Hyatt accounting to make the correction. Overall, a disappointing lunch but a...

Just went for a cup of water for my kid and the two women servers almost yelling in angry rude voice “There’s nothing open yet! There’s nothing open yet!” They’re bunch of people there already and can’t even give a kid a cup of water? Or just be more polite saying “We are not opened yet. Pls come at what time.” That is ridiculous. Just trying to kick me out ASAP. What a service from the well known named hotel Hyatt! Shame on you. We come here 2-3 times every year but this rude attitude makes me think to never come back again. You guys totally didn’t need to make a customer feel ruin the day since 10am during...

The service was fast and food was good, even though a little pricey. The reason for the 3 stars is because they do not handle allergies the best. My toddler had multiple reactions after eating here - even if it was just a fruit cup. Cross contamination and communication seem to be an issue. I know allergies are hard to accommodate, but we really did think a fruit cup by the pool would be a safe thing to have...either things aren't cleaned properly, or no effort was made to avoid...