Wendy's — Restaurant in Boonville

I am so ashamed of this business today. I understand working understaffed. I understand working with "kids". I understand supply issues. But when you go to a place and the trash barrel is blocking the drive thru but no sign saying why, we almost left but there were people inside and someone walking out the door. When we asked why it was closed the little girl at the register said lack if staff. They only had 4 people according to her, 1 cooking, the manager who was walking around wearing a headset (why was that needed if the drive thru was closed?), her (the girl at the register), and 1 maintenance person. However, there was at least 1 other person. There was time for horseplay between the manager and the fella cooking and whoever was running the fryers but not enough time tto get a few drive thru orders. I swear she stood around more than doing fast food work. Before any complaints, I've worked fast food. This past week alone, they have been out of baked potatoes, fries, and/or chili. There is major bucks flying out the window. I feel sorry for the owner of this franchise. They got 1 star only because they had what we...

I just had the worst experience ever at this restaurant if I could I would have gave it a 0 star it was literally only like 3 16-17 year old children running the place so when we pulled up to order it took them 10-15 mins to take our order and then when we pulled up to get our drinks which we all had ordered sweet tea’s they gave us all unsweetened tea’s and when we confronted them the girl literally asked if we wanted some sugar packets and we said no we would like you to fix it and she was like umm can you guys just get soda or something so we did and all ended up being watered down not only that but I watched one of the other girls in the back take her hair down and put it back up over the ice cream machine, are french fries were cold they didn’t give us any of the sauce we asked for and my little sister bit into her sandwich and pulled a whole chunk of hair out….HOW ARE THESE PEOPLE EVEN STILL UP AND RUNNING A PLACE OF BUSINESS WHEN NONE OF THE PEOPLE DEALING WITH FOOD HAD HAIRNETS ON OR GLOVES THEY HAD NO RESPECT AND OUR WHOLE ORDER...

Apparently I had bad timing. I walked in right after several families with younger children had gotten there from Oceans of Fun water park so the place was full. There had been a mix-up and someone had given an order to the wrong person. At the same time, a second person's order didn't get made. Those people were at the counter explaining the situation to the manager and getting more and more agitated. two people were already grouchy from the day spent at the waterpark and they weren't being very cooperative with the manager's efforts to straighten out the problems so it took a while. Meanwhile, I was still waiting in line to give my order. Everything was finally resolved. The manager had remade both orders so both people were happy. I thought that was a great way to handle the situation and I was able to order my taco salad. My food was excellent and the service I received once I place my order was fast...