Cobies — Restaurant in Brewster

we pulled up this evening at 7:40, unaware of the closing time as there were still a few people in line (apparently, 7:30). My wife, two kids and I got in line behind a man with two teenage girls wearing Brewster softball uniforms. The man and two girls told the girl working the window their order, and they got their ice cream. However when it was our turn, the girl at the window simply said "sorry we're closed" as another guy with a sideways baseball cap removed all the menus. I was floored. I pointed to the people that she just helped and asked "you're closed?" Her response was "7:30," and shut the windows. Unbelievable.

Yes, I completely understand that although unknowingly, we did arrive past closing. I also am respectful of people's lives and understand that workers have places to be. The manner in which we were treated however was pretty disgusting. Could sideways hat guy or the window girl not politely mention to us when we first pulled up that they were closing, or at minimum tell us before it was our turn at the window? How about not shutting the window in my five year old son's face?

One of the main reasons I chose to bring my family to Brewster on vacation was the recommendations of a number of friends who regularly visit this town, and how they specifically described the friendliness of the locals. While we certainly have experienced that every other place we have been so far (such as JT's, Brewster Coffee Shop, Oceans Edge and Snowy Owl) we certainly felt exceptionally unwelcome at Cobie's.

We got back in our car, drove down to JT's and thankfully got our perfect dessert treat from an extremely courteous staff. We joked and laughed with a few other local residents, and had a great time. We'll be sharing our experiences at both places with our friends, and it should be obvious that we will not be back to Cobie's...

Just tried Cobie's this evening, wanted to post some feedback for others. Let me say first that I'm predisposed to loving no-frills, counter service seafood places (aka “clam shacks”). I've tried at least 15 different places across the Cape and north shore. Some of my family's go-tos are clams, lobster rolls, and scallops. Cobie's pros: friendly, fast service, clean facilities, fair prices, and the excellent onions rings (which other reviews have mentioned). Cons: pretty much the rest of the food. The clams were fresh, well-cleaned, large bellies, but the fry job and batter were pretty awful: not crisp, and dripping with oil. Scallops were the same. I'm not sure why the fry job on the onion rings is so good but they can't replicate it with the rest of the fried food. The lobster roll had a decent amount of fresh lobster meat, nice roll, but could use at least SOME mayo or hot butter. I realize this is a subjective thing, and some people like a completely mayo and butter-free roll. Fries were just okay. Also note that portion sizes are modest (not small, just not crazy huge like some places). In sum, with so many similar options in the area, I don't see myself returning to Cobie's, unless they can figure out how to improve their technique and...

My family and I LOVE Cobies, we've been going there for years, but they haven't changed or updated their outdoor space for customers in what seems like forever. We've always ran into an issue with where their condiments are located, it's right by the ice cream window, and that line gets all over the place, so when trying to get to the condiments with a large group of people waiting for their ice-cream it's impossible! There should be a stanchion to keep people in line and the condiments should be moved, it's a safety hazard especially since it's right by the ramp where people try to get by. I had my two year old and infant in a stroller and couldn't get up the ramp with them and no one would move aside to let us get by. What a shocker. There definitely needs to be some updating in those areas for...