First - 15% gratuity is included in the receipt without your consent. That's illegal. I ordered chicken strips for my toddler. The strips are fried into oblivion and were so crunchy the kids couldn't bite them. I ordered a burger - it was fairly dry; nothing memorable. The fries were a weird half moon shape also fried into oblivion. The clam chowder was ok, but I feel it came from a can. My wife ordered a salad and it was fresh. However the chicken that came with it smelled really bad. None are the chicken. Overall - I would avoid unless you don't have any other choice. Also the bartenders are fairly forgetful... could have brought in the drinks while waiting for the food. However they didn't and we had to call a few times. The time we went was just around 8 p.m. and it was not busy at all. In the morning - once again $15 breakfast for adults; $5 for children. Gratuity also included in the bill. Standard hotel breakfast with powdered eggs; bacon and run of the mill frozen hash browns. Pancakes are the only decent thing to order but you have to get in line - there is only 1 station and the wait can be long. Avoid eating and staying at...
Read moreThe breakfast buffet is $15/person; however, they automatically add a 15% gratuity, so all things said and done, it's almost $38 for 2 people. For families with children, this isn't so bad as Kids under 12 eat free. The food is decent and it's a quick and easy way to fill up before you hit the mountain, however the value isn't quite there for what you're paying. You bus your own table and it's paper plates and Styrofoam bowls and coffee cups. I would suggest: -Remove the required gratuity and pay the staff the same as other hotel workers as they aren't actually performing the functions of true waitstaff -Provide a larger, cardboard coffee to-go mug, so customers can get coffee commensurate to what they paid (rather than the same exact small coffee cups that are provided to all guests with the complimentary coffee in the main lobby) -Consider a deal for couples traveling without children, like a 2...
Read moreBased on previous reviews I was disappointed by how good it was. I was expecting a terrible experience but it was incredibly good. My wife had the chicken caprese and I went with wings and fries. Of course I ate half my wife’s dish and it was excellent - vegetables were well seasoned, mashed potatoes were very creamy, and the chicken had a nice balsamic glaze. Wings were quite large and worth the cost. I did not finish my fries. Overall I was excited to have servers be rude to me, get sarcastic comments, and be underwhelmed by the food. Unfortunately they are under new management so I had an excellent experience. If you are an East Coast Northerner who wants to feel at home - this is not it - The staff are very nice...
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