Bridgewater Coffee Shop has become a breeding ground for the most inconsiderate callous customer service I have ever experienced. As much as I like to support small businesses the standard at Bridgewater Coffee has dropped significantly. The shop itself has a very aesthetically pleasing setup, perfect for any occasion whether that is meeting with friends, studying, or simply getting a treat. It is also cost-efficient if you are on a budget. However, the pleasant atmosphere simply cannot make up for the careless customer service and blatant favoritism. I could excuse the carelessness if the shop had more customers, but the running theme here seems to be preferential treatment. It has become commonplace for the male friends of the staff to be openly favored. Despite ordering before the staff's friends their drinks are always made first which is rude especially while they chatter to one another, but it also doubles the expected wait time. I would forgive this if it was a one-time thing, but it has happened numerous times to not only myself but my friends. After experiencing numerous negative experiences it has completely killed what would be a...
Read moreCountry cute coffee shop! Super friendly staff, I went in around 10 AM. It was super busy… The parking was full and there wasn’t much off street parking So I had to wait till someone pulled out… When I walked in there was A couple of people waiting in front of registers , So it was a little confusing on who was ordering or not. They don’t put names With the order, so it makes it a little confusing When they were just yelling out drink flavors, especially when people were ordering the same thing. Lattes were pretty good standard to me. They had basic flavors but the coffee Was still good not super sweet and I didn’t think it was very strong . I didn’t get any of the breakfast items, but I’m sure they were tasty as I saw a lot of people ordering and dining in! The pastries reminded me of Costco items. I didn’t get to ask if they were homemade But they were still good nonetheless. The atmosphere was nice very warm Family friendly...
Read moreUPDATE: THEY HAVE MOVED TO DAYTON. It’s still a very small local coffee shop. They have a small drink menu but it has all of the basics. (Cappuccino, mocha, lattes, brewed coffee) They use a medium roasted coffee blend that is a bit heavy with beans from Africa. They describe it as dark roasted but I do not. It’s bitter which is consistent with many African coffees. Overall the coffee is decent. The mocha was tolerable. They have a small food menu with a couple of basic breakfast items and lunch items. The decor is basic. The service was alright. Overall an ok little coffee shop. Not the best in the area but the only one in the small...
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