Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Broken Arrow

I have heard of Papa Murphy's for years, but never tried them. What an experience! Just drove up to the drive-through, put in my order, and less than 20 minutes later had my order for four pizzas AND a chef salad! I definitely recommend you pre-order using the app, though. My second visit, the guy apologetically told me there would be a significant wait, as there were 10 orders ahead of me. If I had just ordered ahead, I could have saved myself the wait. The guy was great, though, and hustled along until he could get me my order, pizzas and salad again, about 40 minutes later. He apologized again, but hey, that was MY fault! He clearly got my order to me as fast as possible. I'll most definitely be back, but THIS time, I'll use the app! Now, the pizzas themselves were outstanding! They cooked up quickly in the oven, and we fed our crowd who had nothing but thumbs up! My sister-in-law has to eat gluten free, but Papa Murphy's was able to handle that, and had a variety of meats, veggies, sauces, and cheeses to choose from. What's not to love?! Oh, and the salad Nana swears is enough for three meals, and was only $6! Where can you get a salad that size for $6?? Nowhere I know of, besides here! Check it out for yourself, but I definitely recommend using the app to pre-order. One more thing:...

I really wish I didn’t have such a terrible experience because I would really like to order from here again. But I called and ordered 2 large pineapple and pepperoni pizzas. The manager at this location took my order and said “oh the Hawaiian?”...I said “oh ok”.

I assumed the Hawaiian was pepperoni and pineapple because that’s what I asked for more than once. Instead I got it home and found that it was Canadian bacon and pineapple. I don’t like bacon. I called to let them know hoping they could maybe give me a credit or something reasonable. We order a lot of pizza and this could have been a great weekly relationship.

I know mistakes happen...it shouldn’t have been a big deal. But the woman was so incredibly rude. She blamed me for ordering incorrectly. She said the only thing she would do was for me to drive across town with two small kids and bring the pizzas with me in order to get replacements at dinner time.

I felt treatment was so awful. I can’t return to this location. I will have to drive to the...

We just placed an order from your Broken Arrow, OK, location. We ordered a bbq chicken pizza, removing the bacon and adding pineapple. The pineapple was added but the bacon was left on AND sausage was also added. We do not eat pork so we could not eat this pizza. The ONLY thing this location would do was say they could remake the pizza if we brought the messed up one back. No compensation for our time or anything even though we told them we live 12 miles away so it's basically wasting an hour of our time and a gallon of gas. We finally were able to get a refund for the cost of the pizza with no pizza being remade so while we save an hour of our time we don't have a pizza to eat. This is entirely unacceptable customer service and really makes us question ever ordering from Papa...