Subway — Restaurant in Bucyrus

I ordered online. Arrived at the store 15 min after I ordered. The staff asked if I had a pickup. I told them my name and they confirmed my order. Then I waited....Then I waited...then I waited.... After 30 mins of sitting in the dinning room patiently waiting they began to make my order. This was only after i had seen several people walk in and get their order taken, filled, and given to them without the staff even starting my order. When one staff member was making my 2 sub order another asked if I had an order in...yes they asked me again after I had already told them who I was. Then the staff member said it was taking so long because of "training." What does training have to do with my order getting skipped in line? What does training have to do with a rude staff? I told the lady I never asked for her excuses. The staff member (Pic below without a hat) flipped out on me. Telling me to I could just leave and that I was not getting my order. She even called the cops on me. HA Ha. She told me I was banned from the store. HA HA. First...The subway staff took 45 min to even start my order. Second....The staff made excuses that I never asked for. Third...the staff members flipped out on me and refused me service for what? waiting 45 mins for my order? Fourth...they broke health code. It has been submitted to Crawford County Health Department. I'll drive 15 min to a nearby subway to get my food next time. It'll be quicker than this rude incompetent staff making excuses for the poor service that they deliver. I just wonder how many other health code violations they...

While on vacation, four of us stopped for lunch. When we entered the oldest employee advised us that she will be with us soon, while two other girl employees were just standing there talking. After five minutes, the lady asked us for our order and pushed the subs she made down the line in front of the vegetables, assuming they were a door dash order. As she was making our sandwiches there were flies all over the place and the flies were landing all over the meatball subs that she made. I said to the girls that were just standing there that there are flies all over the subs and they didn't seemed too concerned! I feel bad for the person who got that meatball sub around 12:45 on Saturday. When all four of us sat down to eat our food there were nats fling around and flies! We used the bathrooms and they were disgusting, extremely dirty, and no toilet paper. I hope no one goes to this subway!! It was awful! Very disappointed that there was no concern about the flies on the food. Everyone should go there to see for themselves!! Thank goodness we stood there to make sure no flies were on our subs. They should be calling a professional to take care of this situation or maybe the Department of agriculture will be...

I don’t usually do online reviews but here I am! I have been to this Subway several times and each time I’m disappointed with how rude the employees are. I walked in tonight, 25 minutes before closing time. I got a look from a friend of one of the workers as well as the worker as she was tossing toppings back in there place. I ordered three subs and she (Harmony) managed to be polite. Another customer walked in and Ashley made the comment that they were going to be there forever. She came back to help and had attitude the whole time by slamming stuff down. I will NOT be going back until the employees learn to deliver customer service and respect! This store has been going down hill for quite some time but when the employees are rude because customers come in BEFORE closing time it’s time to speak out. They get paid because of customers so they should learn to be respectful even if people come in too close to...