BIGGBY Coffee — Restaurant in Buena Vista Charter Township

I bought a mini pretzel bagel on a Saturday morning and got on the highway. The sandwich was hard & dried out!! I contacted Biggby on Holland rd. (BV) area.. They said bring the sandwich back,I took it on Sunday No refund was given to me I left confused because who does that 😕.. They said they had to talk to the manager (owner )🤔wait what why the sandwich was Nasty!!! They see it! I took only one bite it’s not like I ate half of it 😡… I went back on Monday and they said the owner will contact you…….. Today is Tuesday & nothing I had to call them🤦‍♀️… TALK ABOUT BAD SERVICE!!!! They will Not get my money ever again!! They didn’t have to talk to the Owner to give me the sandwich but they couldn’t give me MY money back until they spoke to the owner...

Here’s a professional yet honest example of a review you could post about poor service from a Biggby Coffee owner:

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Google/ Yelp/ Facebook Review:

⭐☆☆☆☆

I’ve been a loyal customer of Biggby for a while, but my recent experience at this location was extremely disappointing—mainly due to the poor attitude and unprofessional behavior of the owner.

It’s unfortunate when a business that’s supposed to thrive in my community and customer service is represented so poorly by its leadership. The owner was dismissive, rude, and made the interaction unnecessarily...

I love Biggby Coffee, and I kept wondering why there wasn't one locate rated the Buena Vista/Highway 46 exit on I75 in Michigan just south of Saginaw. It turns out, there IS a Biggby Coffee there, but on the EAST side of the exit and not the west! They have fantastic coffee and sandwiches at a better price than Dunkin or Starbucks, and they are a Michigan based company! I'm spreading the word AND the love about Biggby Coffee because it is the...