DONT STOP HERE Second time ordering some fried livers and there were none thawed to cook. At the time looked as if owner was in the place which he was. The lady placed my order and refused to inform me that there were no livers she stated that they could replace my order with something else. I informed the lady that i did not want nothing else but what i ordered. Asked for a refund so the owner decides to say they were cooking the livers and they weren't performing heart surgery which i found to be very rude. The lady at the register says that a refund is something she could not do when the owner had already stated he would refund it. She asked him to refund me my money out of his pocket because she could not go into the register and refund me my money. I paid with a $20 my change was 9.25 she asked him to refund me $10 which he also short changed me. So while refunding me my money he threw it on the counter as i told him i did not throw it to the lady at the register and you shouldn't throw things to your customers because its bad for business. THIS IS NOT A GOOD PLACE OF BUSINESS SAVE...
Read moreVery nice staff, lackluster interior, decent enough burgers, I'd rather eat the styrofoam from the dumpster than the chicken.
The owner gave me no choice but to dispute an erroneous charge at the local bank to the tune of 240 dollars. This was after he refused to return any of the Three hand written messages I left with manager at that time, nor did he return Any of my Many Many phone calls FOR TWO WEEKS.
The Only reason I finally managed to get him on the phone was to call right at the end of a busy lunch and he just happened to be the one who picked up that day.
I politely explained that I completey understood what happened, that the the charge should have been 24 dollars, not 240, and that mistakes happen. He never apologized, said he would look into and call me back. He did Not call me back, ever.
I caught him on the phone a week later in the same manner as the first, asked him for an update. He became Hostile as all get out and started yelling at me. I lost my temper and hung up. Capital One refunded my money...
Read moreI drove through the drive through to get some “Big Chicken”. I ordered a 12pc with fries and rolls. Some kid came to the window saying “here”. I was like, I don’t think that’s for me. Because it was in a small bag and I ordered a 12pc. She came with my box of Chicken and told me that the white bag was my fries. I was like, my fault. We’re I’m from they usually put all the chicken and fries together. Then she caught an attitude for some reason. Mean mugging me while she swipe my card. The point is, the customer service is horrible. The chicken was ok though. Needs...
Read more