Michael's Pizza — Restaurant in Calabasas

HORRENDOUS customer service! They just lost a long time customer. Phoned ordered ahead of time and was told it would be ready in 25mins. Got there, paid for my food after some issue with Yelp check-in then was told to go wait outside. Thought it was strange since it’s pre-ordered. But I went outside and stood near the opened door. Then the cashier came and closed the door without saying anything. Thought that was rude but I ignored it. After 5mins of waiting, I went inside to asked if the pizzas are done yet. The girl was so rude, she answered annoyingly “no”. I then proceeded to ask when will it be ready. Her response “I don’t know I will let you know when I’m done with my stuff”. I was shocked!!! I told her I need to know how long more so I can determine whether to cancel and go elsewhere. Then the older gentleman behind her in the kitchen responded “it will be done in 2mins.” Ok, so I went outside and continued waiting. Finally my pizzas arrived, a young boy handed to me. No sympathy no apology. I want to support small businesses but with this kind of...

We stop by Michael’s Pizza about once a year when we come to town visiting family. The location is conveniently located, and the pizza is usually ready in a timely manner. The pizza quality is right down the middle in terms of taste and appearance. Neither extraordinary, nor dissatisfactory, but satiating none the less. I recommend reducing the amount of contact with the staff as they are easily irritated. Just tell them what you want in as few words as possible, quietly wait, then pay and take your pizza without another comment. Anything outside that routine may result in unpleasantness. Do NOT ask to purchase dough to make your own pizza at home as they do not offer this and again... will get quite irritated. There is some seating outdoors, though we typically use takeout. If you need a quick dinner while in the area, this is a good stop, though I don't recommend making the drive if this is 5 miles or more from your...

This Michaels pizza is great. Since moving out of Simi I've been looking for a New York style pizza place. I found this place through Google maps. I've gone there 3x now and the pepperoni , sausage and green peppers Xtra Large pizza is near perfect. The prices are fair as well. I've also had the meatballs marinara spaghetti and it was good too... The service is something from the past. Meaning it was great. They know their menu and I've spoken to somebody different each time I've called and ordered and they always get it right. Thats never been a problem. I'm sold. This place is about a mile north of the 101 @ the Las Virgenes exit so it isn't too far out my way when driving home in the evenings.. I would recommend this to anybody who likes...