Subway — Restaurant in Caledonia

I called into place a lunch order at 12:55. The person started taking my order and after ordering the salad, he asked if i could call back in 10 min because he had a line of people waiting. Trying to be nice, I agreed. While waiting I decided to just order online. Got all done ordering the salad and 3 foot longs and there w as an "error" and I should 'try again'. Entered the payment info again, and another "error". My cc card was NOT declined, just an error in their system. Meanwhile I tried calling and I could give them the cc over the phone. No answer. Called again, no answer. Called a third time, no answer! This isn't the first time I have had trouble at this place. Asking me to call back tells me that my business wasn't that important to them. Well, they won't have to worry about that ever again. 35 minutes of screwing around and A & W got...

Ordered on my phone. Paid on the Subway app. Went in to get order and he said they did not get it. I showed him the order on my phone and he said he could not help me since it was not sent to his system. I asked for solution options and he had none. Felt like I was bothering him.

I asked if he could at least put in the same order for me, which was a buy one get one half off, he said no, that is only if you order on the app. I thought he was kidding, but he was not. I left without any food and had to contact my credit card to reverse the charge.

Worse part? The guy was one of the owners.

Horrible, horrible customer...

Last week-end I ordered 3 trays of sandwiches and a vegetable tray for a shower. When I placed my order I received wonderful advice about how to feed my 36 guests. My nieces picked up the order on a Saturday when the restaurant was very crowded due to a soccer tournament nearby. The crowd allowed my nieces to go to the head of the line to pick up the pre-ordered and pre-paid food. The sandwiches were wrapped, bagged and ready to go. Everyone at our party enjoyed the freshly made subs and veggie sides. Our guests commented on the great tasting sandwiches with the fresh bread. What a wonderful experience and I'd...