Wendy's — Restaurant in Calhoun

We visited here to pick-up some lunch for the kids before we had to rush back off to church for some meetings. Very first thing ended up waiting around 5 minutes before anyone even came to take my order. The fella that came to take my order didn't say hey, hi or anything just came up and stood looking around and finally looked at me and still didn't say a word. I told him our order and at the conclusion of the ordering where they would ask your name...didn't say a word, just put a C in.

I got the order and it looked like everything was just literally tossed in the bag from the other side of the room. Looking at the bag, the fries were burnt. When I say burnt, I don't mean over done just a bit. Half of the fries in the biggie bag fries were solid brown and hard as a rock. One of the ice machines never work so you always have to go to the other one.

I used to go through the drive-thru (every so often, prefer to go inside since there's usually less issues) instead of coming in, but that stopped when my credit card information had gotten stolen from there (going through the drive-thru) and someone tried to order stuff online with it. Which I reported to the manager and corporate office to investigate and get back to me. ...

My daughter Iives in Carbondale and works in Calhoun. We stop almost every day she works to get breakfast. There's typically fast service and the food is normally correct.

Today was different. The drive thru took forever and there was just one mini van in front of us. It seemed as if the kitchen worker knew the people in the van and they were casually talking at the drive thru window. This made my daughter late for work.

I had ordered a Breakfast Baconator. There was an extra sausage patty on the sandwich and either not enough bacon or the extra sausage just overcame the taste of the bacon and it tasted more like sausage than bacon- I didn't order a sausagnator.

A couple weekends ago they were out of cream and handed me an opened container and told me to keep it (which was more than I needed and ended up thrown away because I wasn't going where there was a refrigerator- such a waste).

Yesterday afternoon we ordered sandwiches and the drive thru was very slow- seemed like they were just taking one cars order at a time.

The staff is friendly but a little pep in their step would be helpful and having the supplied they need would also be helpful. Very friendly though.

Thanks...

Wow! The worst service ever! Ordered food. Took 15 minutes before anything started happening. I am watching this..The gentleman in front of me was also waiting. 6 customer came in. Not one thing dropped in to fry. Grill is off. 2 in dining area asked for refund. The cashier also mentioned many people asking for refund. I eventually asked for a refund. Finally the lady lackadaisical cashier made the nuggets of the 2 that were just refunded.. I'm in awe. Stay the hell away from this place. At least at 3am. Wow. Wow. This lady was stoic, no facial expressions, complaining, also mentioned she worked at huddle house. There was just nothing on their part that shows they started making our food. The manager or whoever refunded me. I asked.what seems to be the problem? She said short staffed, but not her (manager) or the cashier did anything to expedite the order. NO FOOD WAS MADE IN THE 20 MINUTES I WAS STANDING THERE. MANAGER WAS CLEANING THE WHOLE TIME... IM SO HUNGRY. WE ARE TRAVELING AND FOR IT TO BE CLOSED. MIGHT AS WELL BE!!! . IM DONE.. ENJOY. BTW...YOU DIDN'T SEE WHAT I...