Baskin-Robbins — Restaurant in California

This particular time I ordered a cake & Mikey was so kind as to help me out. He made it very enjoyable & easy, made sure he understood all my requests (✨Lots-O-Glitter✨) was sure to write it down so it will be ready when I need it. Which is in over a week but I needed to pay for it that day cuz I had $15off coupons (shout out to T-Mobile Tuesday! YaY) Their ice cream is Deliciously Delectable 🤤 ((World Class for the win!)) The donuts however are unfortunately.... not quite edible to put it kindly. Even their glazed donut ((how can you mess up a glazed donut??)) You're better off to go to 7-Eleven & get a glazed donut because those are BomB! Most times I've always had a great experience with the staff, every once in awhile a couple hiccups but that's life 🤷 My advice is in those cases the trick is to just slay them with a witty quip & snap them out of it. Ice cream always tastes better with a smile 😉 ((be it genuine or cringe-smile depending on the quip you whip out, both work just as well in my oh so humble opinion)) Also try their gluten free brownies, surprisingly really good! No nuts (YaY!) with a dense consistency. Very good, I...

We visit this specific location often for the kids, typically easy due to the drive through. On multiple occasions they’ve been out of flavors and have let us know prior to checking out. No big deal. Today we ordered our things, special edition for Halloween. The kids were excited for their wizard ice cream. We got to the window, went to pay, and the lady informed us they did not have any of the toppings for the ice cream (sprinkles and a cookie hat). She handed us plain vanilla ice cream and when we asked for some sort of topping she said they were all out. She said maybe she could take some of the donut sprinkles for the ice cream and was very put off by us asking for sprinkles. She proceeded to hand us back the ice cream and shut the window with force. I would have understood if we were told upon ordering that they were out. But to pay and then receive something you did not want is frustrating to...

This is THE WORST waited almost 30 mins for our order only received one item eventually still waited to receive our drinks a customer ahead of us still was waiting who was there even longer than us when we asked for a refund in turn she said we already got our order I said one item only and we received no drinks. they have a sign at the register friends don't let friends go to Starbucks but after this experience I will tell all my friends to go to Starbucks. Also really bad customer service call out the orders don't just set them on the counter and expect the customers to sort it out Managers Remember it is the consumer who pays your paycheck without us you would not have a...