Bravo's Taco Shop — Restaurant in California

ATTENTION TO MANAGEMENT OR OWNER... I came through the drive thru on August 14th around 2:45 with my granddaughter. I was treated so rudely by the girl working there that I won't be spending my money there anymore. Neither will my family or friends. There are literally hundreds of places for people to choose from when they are hungry. I went to your place of business to spend my money on your food and support a local business. First red flag, she had an attitude through the drive thru speaker. How is that even possible? How could I have done something to make her feel such ugliness to me through the drive thru speaker? I went to the window to pay and she literally glared at me. I'm honestly really confused as to why she would be treating a paying customer with such hate in her face. Especially with my granddaughter right next to me. I don't know what I could have done to deserve being glared at like that. She grabbed my card, handed me my food and shut the window in my face without one single word. I thought maybe she was getting something else for my order but nope... she went to the register where I could clearly see her talking about me to other people. I have worked in food service for decades and I am truthfully just astonished at how rude she was to me and my granddaughter. I called to speak to a manager and she answered telling me there was no manager and hung up on me. I spend around 30 to 40 dollars at your business weekly, as do my family and friends. I won't be back. There are too many other restaurants to pick from that are kind and welcoming and would be really happy to take my money. You guys have really good food but the service was really awful. I'm just so confused as to why she looked at me like she hated me. Not a smart way to...

Went through the drive through on April 2nd,and ordered a carne asada burrito super with a drink which came up to $20.44. Drove to rancho looked inside my bag and I had two boxes of food. I'm thinking whoa they must be doing something new maybe adding chips and salsa or something. Opened the boxes and one was carne asada fries the other was the same but with cheese. Mind you I'm way across town now so I ate it. I found myself back in south sac today so I figured they might make it right since it was 20 bucks and a simple mistake. I went in talked to a lady at the counter and she spoke Spanish with a guy in assuming was the lead or manager. They told me they don't refund past a week without the receipt. I no longer have the receipt so I called my credit card company and sat on the phone about 10 minutes to get through. Had him on speaker phone to verify the transaction with her and she was sitting there looking weird and uncomfortable. Then when I got off the phone she said you did eat the phone so I will have to charge you full price. I was like well let's be fair I'll go half cause I really wanted the burrito that I always buy from y'all. Again she said I would have to pay full price. I advised her I would be writing a review and that I had spent over 1000 there over the years I been eating there and she would be losing a...

I’m not sure why all the bad reviews I’ve came here a couple of times and it’s always been great so if you got up to this part of the review GO and try this place out. I came a few weeks ago and ate inside. The lobby is a nice size. They have a salsa bar and tortilla chips outside. I got the carne asada fries and man they were the best that I’ve had in a while. Oscar’s was my go to but they haven’t tasted the same so I was looking for a new spot and this is it. The portion size was pretty big the meat tasted fresh and my favorite thing was that the fries were not dripping in oil. I like the red salsa a bit more than the green but they’re both good. I also got a crunchy taco with steak but it had ground beef in it so I was a bit disappointed. Fast forward to a few weeks later I came back but through the drive through this time. I got a carne asada breakfast burrito. It was pretty good and hit the spot. I didn’t finish it just because it was too big but I mean hey I had lunch for later. I did ask for some tortilla chips and later noticed on my receipt that I was charged for them. I’m guessing if you dine in they don’t charge? But they do for drive through? Oh well. Anyways...