Burger King — Restaurant in California

I only gave 1 star because it wouldn't let me leave a comment without giving it a star. I stopped in for my 1/2 hour lunch and went in side to order because the last time I went to the Burger King on March and West Lane in Stockton, CA it took the about 12 minutes to answer the drive through. Anyway, I went inside and there were 8 customers in n front of me, one person working the counter and she was not paying any attention to the customers there, it took her 5 minutes to take 1 customers order then she continued to ignore the counter. After 22 minutes and still having 6 customers in front of me, I asked to speak with the manager. I told her that I had been waiting for 22 minutes and the gentleman that was at the counter waiting more place his order had to have been there for at least 30 minutes and her excuse was that she was short hand and didn't have anyone else that she could call in and said that it was only going to get worse as the day went on. Needless to say I left and I think because I spoke up and the manages comment at least 3 other customers in line left. I had never had fast food or sit down service that bad in my life, I would never recommend that store in fact I would speak negativity about it anytime I...

First and foremost, the staff exhibited a genuine desire to help. Whether it was answering my questions with patience or going the extra mile to ensure my needs were met, their commitment to customer satisfaction was evident at every turn. It wasn't just about completing transactions; it was about fostering a positive experience.

Moreover, the efficiency of the service was remarkable. Despite the busy atmosphere, the staff remained organized and attentive, minimizing wait times and ensuring that each customer received prompt assistance. It was clear that they valued my time as much as their own.

What truly set this experience apart, however, was the personal touch. From remembering my name and preferences to offering tailored recommendations, the staff made me feel like a valued individual rather than just another customer. It's rare to encounter such genuine care in today's fast-paced world, and it left a...

This is usually my family's favorite location in Stockton. The staff is usually always friendly and service is usually excellent. Our last visit was a bad experience with a rude worker named Marissa. I thought maybe she was just having a bad day that day but today's visit was even worse. We were the only ones inside and waiting to order. The same worker Marissa came up to the counter and said for me to use the new kiosk, which I had trouble using last time. I had asked her for help on our last visit and she said rudely "it's new to you like it is to us." She kept looking back at staff like if we did something wrong. All the other staff is friendly and helpful. Since this is our favorite location I would normally get five stars, but this employee should not be working here. I've seen her being rude to other...