Burger King — Restaurant in California

UPDATE: I decided to give them another chance. The place had 2 folks already seated and eating, drive-thru had one car waiting at a time. I still had to wait over a minute to order. Not only that, when my order was ready (dine-in), I checked the time and 8 minutes had elapsed. 8 minutes for what? Is the food too hot to eat so you let it cool down on the prep station? Fries were overcooked and 2 had the taste of burnt corned beef hash (hash browns?). Of course the Whopper was almost room temperature. If I go back I am bringing a thermometer.

PRIOR: Most likely a renegade franchise business. When they used to have those colorful Whopper buns (Black, Red, whatever) I ordered one - The red jalapeno Angry whatever whopper. I eat to go as they do not allow me to mix alcohol with my meal when I eat there. I live no more than 10 minutes away. I get home and the bun is so stale that I could swear it was from last years promotions. I gave them a second chance and the cashier refuses to give a discount as stated on their receipt (the one you write the code on). I can only guess that they know how you rated the place and refuse to do business with you. The fries also tasted very strange. Kinda left a chemical coating...

Today i went around 8pm and when i was ordering Urbano (a worker) had a bad aditude towards me and my family he had a rude tone of voice. When i got my order Yovanni (worker) was kind and told is if we needed anything and to enjoy our food that was the only good thing about going after we got our food my daughter went to ask for sauses and Urbano (worker) said their was not any more sauses and im pretty sure there was but he did not want to give any to us and after he started laughing with the other workers i found that rude.next time I know that they are going to treat us with a rude adittude i know not...

first of all, the customer service was not the best. it didn’t feel very welcoming. second of all, the drinks at the self serving area were not good and they were out of almost every drink. when i went to go ask for another drink, the employee seemed annoyed and had a slight attitude. lastly, they had cookies on their menu but when i went to go order them, they said they don’t sell them anymore. why is it on the menu when u don’t have it anymore? just another thing, i’ve never seen a bathroom that costs 25 cents… the reason why i gave two stars was because the food was pretty good. the...