Dunkin' — Restaurant in California

Neglecting gloves after the bathroom! Such a disappointing experience at Baskin Robbins. This location is combined with Dunkin’ Donuts, yet not a single cashier was at the counter when I arrived. After waiting about 10 minutes, a young woman finally showed up—but instead of acknowledging the customers (there were three of us by then, including a couple behind me), she completely ignored us. When she eventually turned to me, I asked for a sample and was ready to place my order right away. Instead, she immediately switched her attention to the people BEHIND me and started serving them, cutting me off mid-sentence. Their order took another 10 minutes, as the woman was picking out multiple tubs of ice cream and her husband was struggling to get into the bathroom because the code given was “951 backwards” (meaning 951159). The employee then ran over to help with the code (makes you wonder how clean that lock is…), and when she came back, she went straight to scooping ice cream WITHOUT washing her hands or putting on gloves. At that point, I honestly wanted to leave. I don’t think it’s a customer’s job to explain to food service workers why gloves are necessary, especially after touching questionable surfaces. Thankfully, another employee returned from break and served me instead. She was quick, polite, and most importantly, put on gloves. Because of her, I didn’t give this place just 1 star. The ice cream itself is always delicious—that’s why I go to Baskin Robbins in the first place. But as for this specific location, I’ll be...

There’s something about grabbing coffee and a quick bite that sets the tone for the whole day. I stopped into this Dunkin’ early morning, not really expecting more than the basics — but the way it played out actually left me smiling.

I ordered a signature caramel latte, an avocado toast, and a Bavarian cream donut. The latte came out rich and sweet, just enough caramel to keep it smooth without tipping into sugar overload. The avocado toast was fresh and crisp, stacked with creamy avocado that made it feel more like breakfast than just a snack. And the donut? Classic Dunkin’ — soft, filled right, exactly the kind of comfort bite you want with coffee.

Here’s where it went from good to memorable. The store had only one girl working the counter. You could see she was hustling hard, trying to take care of everyone. It meant the wait was longer than usual, but instead of hiding behind it, she came over, apologized sincerely, and slipped me an extra donut as a thank you for being patient. That small gesture flipped the whole experience — it wasn’t about the donut, it was about feeling noticed and appreciated.

The shop itself was clean and relaxed, the donut case stacked, and plenty of seating if you want to sit for a bit. Nothing flashy, but everything in place.

💯 Final take: 5 stars, no doubt. Sometimes it’s the little human touches that make an ordinary coffee run...

I don't know what's up with this particular Dunkin' donuts. But they literally have to be the worst location in the county of San Diego.

I stopped coming here nearly 2 year ago because no matter how early I come in to grab breakfast before work. No matter how much I delegate my time. They always managed to take their sweet time and make me late to work. And they're literally the least busiest location. Every time I come in it's either 3 or less in the Drive-Thru and 3 or less in the dining area.

Fast forward to today December 3rd, 2022. Mind you it's been nearly two years since I've been back to this establishment. Nothing's changed. I show up into town way early than normal. Stood there waiting and waiting and waiting. To no Surprise I'm late for work.

And they're not even busy. 3 cars or less in the Drive-Thru, 3 customers in the lobby.

Explain to me how the Dunkin' donuts in Hillcrest that is 6 times as busy as the Ramona location and I managed to get in and out within minutes.

I Go to Ramona Dunkin' donuts I'm behind one other person that's being helped. That person gets helped and then I approach the register and the rep leaves the register and I'm standing there waiting and waiting and waiting and waiting.

I literally just walked out no breakfast...