I had been coming to Famous Pizza for years since this ownership had it's location on Freeport Blvd and had always been a loyal customer to them until they moved to the 47th Avenue location where they are now. Today will be the last time I will ever spend another dime in their establishment. I'm not sure if the owner didn't recognize me when I came to pick up my pizza because I had on a hat and my mask, but his shady business practices and cheating me out of my money will not be forgotten or go unknown.
The deal that he quoted me on my pizza was $16.99 for an X-Large with mushrooms and olives. They have always offered a free 2-liter soda with every pick-up purchase. When I arrived, he quoted me $19.50 and I reminded him of his quote for $16.99. He acted as if he would adjust my bill nodding his head saying "oh yeah, yeah" but ceased making eye contact with me. He asked if there was anything else and I stated that I would take my free 2 liter. When he gave me my receipt, I saw that he had billed me $21.50! I confronted him about this and he said "Oh, for tax and you want soda" This man understands English perfectly and he simply decided that he would charge me whatever he wanted. As you can see on the receipt, there was no tax charged. Perhaps I look stupid.
I wasn't about to go on with this SOB while he argued with me and I let him know that I was a long time customer, that I didn't appreciate his attempt to take advantage of me, and that now I would never spend another cent in his establishment. I'll be honest, the reason I would go in there is because the pizza was decent but nothing spectacular at a fair price. But he has just lost a loyal customer with his theft of my $4. I wonder if it was worth it. I recommend you buy a pizza somewhere else and if you insist on trying this place, ask what your final cost will be then make sure your not...
Read moreSo today on 06/21/20 I purchased a pizza combo which was a large pizza and bacon breadsticks and I added on hot wings Coming to a total of 28.06. I get home to eat the pizza and it has a weird smell and tastes really weird I called and asked if there was anyway that they could accommodate me for the pizza just the pizza and he basically told me no he can’t do anything and he’s not remaking the pizza for refunding anything..so this company has definitely lost a customer and I’ve been eating with them for at least 3yrs and this is the kind of customer service they give because they are family based and owned And believe they can treat customers any kind of way. This is messed up and I will never return here because I feel like they maybe using old products now my pizza has never smelled weird and I wasn’t the only one who smelled the pizza everyone in my household said it smelled and tasted really nasty. And I was about 4 or 5months pregnant so my nose...
Read moreThe staff was very helpful and extremely nice. The reason for the two stars is the cockroaches! We ordered and sat down to wait for our food when a baby cockroach ran across the table. That's when I started looking around and noticed them everywhere. They boldy scittered across the floor and there were bodies on the floor near the window where we sat. We had already paid and after reading all the reviews of the owner being very difficult with any refunds we just took our pizza and left. We will not be coming back, I can't stand the thought of bugs...
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