Taco Bell — Restaurant in California

They have goofed up the order at this loc too many times. Not returning. If you order more than 3 or 4 items beware they hand you a bag and close the window. Its dark and the labels don't indicate what's what. Never again.updated Feb 23 has gotten better, some of the night staff at drive thru,need to work on correct customer service in communication. For example, instead of just opening the window and demandiby the.money, they could try hello or a smile, eye contact. Several times, younger females operating the window drive thru,Didn't even,look,out, just opened the window and stuck,there hand out for the money while giggling and flirting or using cell phone. Hello! We pay your salary. If the food requires a fork,or spoon, give one and napkins, if a drink give a straw. These are BASIC fast food skills. Before you cry about not enough pay, learn to do your job right and actually CARE. J.S Update Sept 15 they still need help. No receipt no getting at drive up window and please see attached photo of really lame taco bell taco opened at home its nearly empty. Does the corp know what happens at the branches? ALSO the subsequent reviews must be t.b employees trying to cya or close friends requested to put glowing reviews up that conflict with all the bad ones. Not every aspect is bad but the good ones dont need fixing so we talk about what does. The glowing reviews are "fake news"...

They will screw up the order at the drive-thru. Just be careful when ordering and pay attention to what's on the screen and verify what's on the screen. I wasn't paying attention to what was on the screen and the order was repeated to me correctly but I realized later that there was a miscommunication that caused an error with my order. The staff here is pretty friendly and they are pretty fast but I would say because of the accuracy you have to make sure that you pay attention to what you're ordering and make sure that they have received your order correctly. They will prepare the order according to what they have heard from you. Therefore you have to make sure that the translation was correct.

Review update I contacted Taco Bell to let them know about the translation mistake and they fixed it by making a correct. I went back and picked up the correct items that were incorrect and there was no hassles. Change my review from 3 stars to 4 stars. Hard to give five stars because of the translation error. I did order what I wanted correctly. I believe the order was Lost in Translation and I felt to verify myself on the screen but they didn't interpret what I told them correctly. Therefore it's both...

Both experiences at this location were not only unprofessional but disappointing About a month ago I ordered for self pick-up not only is the lobby closed due to staffing which I can understand how I was treated picking up my order in the drive thru was unacceptable the clerk had me circle around twice through the drive though then proceeded to tell me to call ahead so that way they could bag my order despite them marking it ready for pickup (I waited until this was done before heading to the restaurant)

And then this afternoon I went through the drive through again (lobby is closed) and had to correct the clerk several times at the speaker. Usually no big deal hearing through speakers can be rough. The problem arose when I got to the window itself, the clerk asked me for my order once again as they thought I ordered chulupas and I had corrected them at the speaker and after reconfirming my order at both places I was refused a reciept I will not be returning to...