Nice place to grab some food. Food was decent but the sausages were overcooked/burnt and inedible.
Worst part was they try to sneak in a 5% “BOH surcharge” and when I tried to ask for it to be removed (which they legally cant say no) the rude waitress was getting defensive and asking “why? Why? Why? It’s for sustainable wages and living for back of house.” employee’s name was Jennifer.
That is the employers job to pay their employees a livable wage not the customers. So i decreased the tip (total including BOH was about 14-15%) and she still got (obviously) offended and angry and she just threw down the receipt and let it fall to the table.
NOTE TO EMPLOYER. Take off the BOH charge as that is illegal to leave it on there and pay your own employees a “sustainable livable wage.” Customer is there to just pay for food.
Note to employees: get a new job if ur unhappy w the wage your boss is paying you. Dont get mad at the customer for doing what they are supposed to do: pay for...
Read moreThe half finished interior is a sad premonition of things to come as we sat down to eat at Sonoma County Airport's only restaurant. Having seen the previews of the new Flying Ace restaurant with fish and chips cooked to order, my wife and I were excited to try this replacement to the old grill. Sadly neither the menu nor the branding lived up to the promise of the articles. Be sure to have several back up choices for your food and drink, as others have said, it's good odds that they won't have your first choice. Even the only thing that airport restaurants typically nail - quick service is absent here. I was half ready to walk out... And then the food arrived. I was honestly, very pleasantly surprised. Amazing french fries, the blackened tuna was beautifully marinaded and my wife's chicken sandwich was also delicious.
It's not cheap, not fast, not a great atmosphere but it...
Read moreWow I was so impressed with this spot. My flight got delayed 5 hours and so I popped out to grab dinner. The staff were nice and accommodating, and the food was DELICIOUS! I had the Caesar w chicken and the Chicken noodle soup. Both staples ordered bc there’s a minimum bar of consistency. And boy was I surprised! These were made from scratch!! The veggies in the soup were freshly cut and the chicken in the Caesar was freshly grilled and chopped. No premade chicken from a food supplier here!! Added a touch of salt to the soup, and chef’s kiss!!
I know I know … this is an airport restaurant, why a glowing review? Well I think they’re proud of what they do and do it well.
Plus there was a very rude customer who they dealt with quickly. The Manager had the server’s back in a very professional way. I could see that customer writing a review, but they don’t deserve that. So I’m...
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