Woodbridge Crossing — Restaurant in California

First time at Woodbridge Crossing for an anniversary dinner & we will never be back. As someone who enjoys fine dining & supporting local restaurants it's hard to not return. I love going to Odd Fellows, Pietro's, Prime Table etc. and finally gave Woodbridge Crossing a chance as it came highly recommended.

I ordered the bacon wrapped filet mignon & asked for it to be cooked to medium. When my first filet arrived it looked like it had already been hacked apart (poor cut of meat, possibly the end piece of the tenderloin) which was quite disappointing considering the price of this meal. Upon cutting into the steak it was blue rare & inedible. After waiting 5 minutes for our waitress to check on us, she instantly saw how rare the cut was & took it off my plate. After a few minutes she returned with the same piece of meat in a pile on a plate. Normally I would be ok with getting the same cut of meat back, but this time it was overcooked & burnt. She took the plate & said she'd get the chef to remake a new one, which would take a bit longer. About 5 minutes later the chef came out, he told me "if you had just cut into it you would've seen it was medium, but I will make you a new one". I found this a bit rude as I was not complaining & was very understanding. However, the cut of meat that I was served was not worth the price I was paying & wanted something I could enjoy. Finally after 15 minutes (my partner was finished eating by this point) my filet came out. This one did look much better, however it was a thin cut filet so I don't know why it took over 20 minutes to cook, especially since it was still rare. At this point I was starving as we were over an hour into our time there & I only had a slice of bread. I tried to salvage what I could, but it was very chewy & still inedible. The waitress returned & I told her how disappointed I was with the meal. She offered a free dessert, which we politely declined as we had dessert at home. She took my half eaten plate away as I was not going to force myself to eat rare meat. I figured a manager would be by, but instead a runner was sent with the bill, $172 for our meal & I hardly touched mine. To say I am highly disappointed is an understatement, for an establishment like this I expected better service &...

Our experience was extremely disappointing, We initially were Soo excited to find a Great place to celebrate Mothers day, out of the way, away from the holiday hustle and interesting atmosphere. We came in person to check it out, I like to make reservations in person and confirm it will be accommodating to our family needs, We have a large group of 10 to 12 people with age ranges that go up and over 80 years, Needless to say You always want the people you love to be treated with respect which was far from our experience!! We happily made the reservation for 2:30pm on Sunday, We were pushed out of the Door @3:30pm with a very large bill, Cold Food *Nothing special at all! and extremely Poor hospitality I would NOT Reccomend putting yourselves through the agony and save yourself $600!! @ this point in the experience i would have preferred even drive-through on such a special holiday!! and To Not have ever Put My Beautiful Family in that Horrendous situation!!

In Response to Woodbridge Crossing

The Absolutely Arrogant and Careless Response written by Management, To take the Position of Accusing the Customer/Myself, of Making a simple mistake about the “Location” I believe you missed the before mentioned comment, I Made an in Person Reservation!! These Comments and reactions are truly The perfect example of Our experience @ this overrated establishment iits a Don’t Go, They R Serving underwhelming and mediocre food. Our experience and review are genuine and it was truly a Massive and expensive disappointment!! When we the consumer take our family out for a Celebration spending our hard earned dollar’s $$ We ultimately want the best experience possible when celebrating our Moments in life, This place, “Woodbridge Crossing” Falls beyond short on Every Level!!! I have posted pictures to Put Ur accusations to rest, it would have been sooo simple to just show some Respect and Take...

We really wanted this place to be good but unfortunately we were really disappointed. The appetizer, zucchini sticks were good but it was down hill fast from there. The dinners come with either a salad or soup and hopefully they were good as we never got them. I had the prime rib and mashed potatoes but they were both served at room temp. The butter would not even melt in the potatoes. I asked for loaded mashed potatoes and they came plain. When I pointed this out to the server he immediately brought the loaded fixings but it should have been added in the kitchen. The prime rib was tough and chewy. Prime rib should melt in your mouth. My wife had chicken cordon blue which was tasty but again not hot just a little over room temp. I do have to compliment the wait staff, they were very friendly and helpful but the way the food came out of the kitchen can't make up for there attentiveness. With all this wrong I would give it another shot. Everyone has an off day. I make it a habit to always give places a second look when they miss the mark. They have all the makings of a really good place it just needs some attention to the importance things. The food should always star in...