House of Hunan — Restaurant in Cambridge

Run, run leave! My family, and I drove in here from zanesville for Christmas Eve dinner. we are right right when they open at 5 PM my first instinct was when the owner was the only staff member present at the entire establishment running a one- man hopeless show. We all sat there waiting for 10 minutes plus and we were optimistic that one of his weight staff or a hostess or server would show up to work late with the holiday? The owner/proprietor of the restaurant was rather in a rush and not at all user friendly! Then after placing our orders. We had our gut instinct that we made a Poor choice. We should had gotten up and left! Food was gross 2 dishes came out cold. Then we sent one back. They never took it off our bill either. Avoid this HOLE...

I, and my friend Beth ate at this place last week. It is perhaps the only full service restaurant that has disposable plastic silverware, and plastic dinnerware, and just bottled water. There was no air-conditioning, the dining room was muggy, finally they cracked open the windows to get some air from outside. The restaurant has figured out to operate at bare minimum cost. The only beverage served was bottled water. The food reminded me of buying ready-to-eat food trays that you microwave for 90 seconds. It would not surprise me that what they serve. The best thing about this place is, it will never fail the inspection by the...

I ordered the Honey chicken and couldn't eat it. It was very tough as if it was overcooked. I called and told the lady. Her response was that she had 4 orders of honey chicken and was very busy. She said nobody else complained. I told her I wanted my money back. She wouldn't have offered if I hadn't asked. Yesterday my sister stopped to pick up the money. She was given a very hard time by the husband. He told her it wasn't their problem if we couldn't chew the food. What's sad is that I'd never had a problem with them before but I will never go back. It's unacceptable to be...