Biscuits Cafe Inc — Restaurant in Canby

Start with walking in… we were greeted about 3-4 minutes after we walked in, the hostess was busy cleaning tables. She said a table of two and us which was a table of 4 right after. The table of two had their food and eating before our order was even taken. Hostess finally came over and offered to get us drinks, we let her know we were ready to order, she said “ oh I’m not the server “ but was kind enough to get the drinks for us. After sitting and drinking our water and watching four servings standing back by the soda machine talking, I got up and walked back there and asked if someone could please take our order. After an eye roll from our apparent server, she followed me back to the table and started with the men at the tables first ( which is rude, ladies first) after collecting our orders, she said “ there is an 11 top over there so your food will take awhile” a just walked away. Never coming back, until the food was ready, two other servers stopped by and told us “your food will be out soon” they were pleasant! Wish we had one of them as our server, I would give our servers name, but she never introduced herself. So… she comes out with the food puts my husband’s down, then reaches across him and places my daughter’s plate, too lazy to walk around the table or even say excuse the reach. We get the rest of the food and never see her again. I got our own to go box, as we were so tired of the wait. Food was good, except the biscuits and gravy were absolutely nasty. Hostess was pleasant. The server is who lost our business from your cafe ever again, absolutely...

Was by myself, seated and waitress was a little slammed, so when she did get to me, apologized. No worries.

Ordered hot tea (a different, younger girl brought it), their signature omelet (sans mushrooms), extra crispy red potatoes and biscuit instead of toast.

The tea came with a cup of hot water and a hottle with enough for another cup. I'd finished the first cup and poured the 2nd by the time the waitress hurried past me, said "sorry, be right with you" and rushed to the back. It had been 15 minutes at that point.

After another full 10 minutes, she comes back through with my plate, mumbles "sorry" again and rushed off.

The crispy potatoes were not quite. Half were over crispy and almost burned, the rest were almost raw and they were all mostly cold. The omelet (with onions, red peppers & tomatoes and cheese on top) initially looked good, but upon eating, I discovered that they'd gone way overboard on the onions. I barely ate half. Just too many, it was almost all onion. The biscuits were ok.

I don't normally complain or give bad reviews; I understand that things can happen, people have an off day, a lot of customers, etc. But the restaurant wasn't at all busy, only about 6-7 tables out of a possible 25 tables with customers.

Got a to-go box, figured I'd scrape off the excess onions at home, reheat everything and have it for breakfast the next day. Turns out reheating it didn't help either, ended up tossing the rest of the meal.

Meh, don't think...

Edit: I ordered again after receiving a response on here that the wrong gravy was packaged and that I was right, it wasn’t good. They said they were making the gravy in house until they received the correct gravy (which was supposed to be delivered yesterday). I placed an order and received the exact same disgusting gravy. You can smell and see the difference, because there are copious amounts of large green leaves that taste like Italian seasoning.

Edit to add: I appreciate the response and honesty. I just placed an order. I will update this review after we eat. It’s funny because I actually ordered from West Linn and received the same wrong gravy. I thought you guys were sharing a new cook! Lol. I’m so happy you’re not serving that gravy anymore!

Original review: I ordered biscuits and gravy from here nearly daily for the last month. Seriously love it- but I think they have a new cook because the last 3 orders have been absolutely terrible. To the point where I can’t eat it. The cook keeps dumping in a TON of Italian seasoning or some kind of green flakey-seasoning that is so strong. It’s like Oregano or something. Imagine if a 2 year old dumped a ridiculous amount of ranch or Italian seasoning into the gravy. It’s to the point where each bite is “leafy” and it’s the only thing you can taste. Please stop. This was my fave...