If you're looking for a basic ice cream cone, this is a decent place. If you're looking for more than that, I wouldn't really suggest going here. It's as basic as it gets. I got a chocolate shake last night and all it was was chocolate ice cream, stirred with the flurry machine. No milk, no chocolate sauce for flavoring. My husband and I couldn't really drink it through the straw, it was so thick because it was just ice cream that was stirred. We watched the employee "make" it and he didn't add anything. It was just chocolate ice cream. I was confused with how he "made" it and quite disappointed in it.
I am unable to respond to the owner's comment. I will respond here. Chocolate shakes aren't just ice cream and milk, there's supposed to be chocolate sauce added as well. I hope you're able to make the change to improve...
Read moreRight down the road from our house so we have made many visits over there between the previous ice cream shop to the current one, Cowlickers. When we are able to actually get ice cream the service has been great and product delicious. The thing is, you don't know when they will actually be there, from shutting the door at random times in the day (has happened 3 times to me), to the hours of operations changing on a whim and being 2023, they fail to update their online operating hours when the decide to adjust them (easier than commenting on customer's reviews), leaving anyone who may have driving further than the 1-2 miles I had to drive very much out of luck. It has left my wife and I very much disenchanted with the new...
Read moreWe've come twice now hoping it would get better since it is a convenient location. Really slow and inefficient service. We get and support young workers, but they are clearly too new and inexperienced to be solo as they were quickly overhwelmed and unable to keep up leading to poor and sloppy service and frustrated employees. First time, we waited as several orders were filled after ours was placed and eventually were served. Second time, the cones were tiny quick scoops, no ice cream actually in the cones, and they were falling apart. The two girls working were obviously struggling and needed some managerial oversight as well as lessons in...
Read more