The manager went above and beyond, and I am beyond thankful. After calling several bakeries in the area, I felt as if the cake I had in mind was probably an impossible feat (oreo ice cream cake with edible print)...but not for this DQ! She spent time with me planning out the design and let me know that it can be done if the cake was flipped upside-down. Throughout our conversation, she was very kind and definitely looked out for my best interest. Upon seeing the cake, it was perfectly decorated by whoever that worked on it--I would have never known it was upside-down had she not mentioned it. I was super happy with how it turned out and the level of customer service I received. Cannot...
Read moreRoaches on the outside and inside of this establishment. Management needs to address this because I just recently read reviews and someone said the same thing from two months ago. This is unacceptable. Also, I could smell the inside of the store from the window and it smelled similar to an aquatic center which I found odd.
I decided to not eat anything from here.
I called the restaurant and asked for a refund and they informed me they could refund me if I came back to the store. I appreciated the gesture however, I’m not coming back to this establishment. If management would kindly find a way to electronically refund me, I’d sincerely...
Read moreI have to be that one guy, I have been here 4 or 5 times and I have been extremely satisfied and never noticed any customers that were dissatisfied, granted I have also only ordered a cookie dough blizzard. I was saddened upon learning they are not a restaurant so they don't prepare food, but I still like them. I like the atmosphere being an outside dining room, they keep it very clean and it supports a "summertime ice cream" feel. I also that it is American ran (unlike DQ's closer to the atl). I will...
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