Dunkin' — Restaurant in Canton

i feel for this place because it’s clear they’re understaffed but this place is seriously disorganized . not sure if there’s something wrong with the system for mobile ordering but i mobile order and they don’t know what i ordered …and this is the 2nd time this week earlier this week they forgot one of my items. i work in a coffee place too so i sympathize and even hesitated to write a bad review especially because i don’t blame the workers but the management needs to seriously revamp this place. also the customer service from some workers is concerning . why do you sound confused that i pulled up to the speaker . It’s literally your job to...

I come here every morning and the morning crew is absolutely amazing I am very picky about my coffee and the morning crew goes above and beyond however on 8/3/2024 the little petite girl there attitude is poor I clearly tried to explain how I LIKE MY COFFEE and she clearly told me don’t tell her how to do her job, which her job is providing customers with quality fresh products and making the coffee the way customer likes. Then on top of that when I was allowing her to give me the items separately and I will make myself she wanted to argue about that and tell me to hurry and get out the store she doesn’t need to see me. I WILL NEVER COME...

Missing food out of every online order week after week. It use to happen at the store and I'd kindly mention stuff was missing. Seems to happen every week, sometimes 2 times a week. Worst part is gubhub and other apps won't fully refund you. I'd calculate probably over 100+$ worth of missing food in the past yr or less, and I feel like it's probably more $. At some point you got to ask your staff "why this is happening so much"?! If your understaffing this place and your the owner, maybe you need hire some more help, or step down as an owner. I ran a similar establishment for 8 yrs and I'd never...