Crow's Nest Steakhouse — Restaurant in Cape Coral

Don't waste your time or money and watch your credit card statement. We decided to try this place out since it was one of our last nights staying at the resort. We were told by 4 employees including the head hostess that reserved our table that the dress code was strict. We were told no shorts, tank tops, or sandals. Luckily through our travels we have learned to always bring one nice outfit because you never know. So we were excited to dress up and have a nice meal. The odd part was the head hostess took my credit card information, I mean ALL my information. I've never seen anything like that, I wasn't even going to use the card. So I'm a little freaked out at the moment and wondering why she took so much info for a reservation at a resort we are staying at already. The name says it all...crows nest. You will have to walk through the restaurant with beach goers eating to get to the stairs for the crows nest above. When we were seated we noticed that the dress code policy was non existent. Which I'm not worried about but if so many people over a span of a couple days keeps telling us that we have to dress nice and I get there and all I see is shorts, sandles, Crocs and tank tops then it makes me feel like I was lied to. So don't worry about the dress code because they don't care. As far as the food goes. I ordered the lamb shank, which came in a very deep set bowl and a slop of brown soup stuff around it. Nothing else seemed edible in the mess. I felt like a very small child at an adult table with large everything. I could barely get into the bowl to get to the lamb without holding my arms very high and awkwardly. I had to use a small plate to even cut and eat the lamb. My husband got the lobster tail stuffed with crab meat. That was pretty tasty but it was pricey at a little under $80 so be prepared. The rest of the plate was undercooked. The lobster came with risotto which was undercooked. I'm not talking al dente undercooked because I understand that's how it's supposed to be I'm talking crunchy hard rice pieces undercooked. There were also brussel sprouts that were slightly undercooked but not bad. The best part honestly was the bread with rosemary infused oil for dipping. In all to include entrees no appetizer or dessert and 3 drinks your looking at spending close to $200. I would waste your money on the cheaper restaurants around or downstairs because it's still pricey, but no...

I have been visiting this place since 2012, typically 2 to 3 times a year. Tween Waters has always held a special significance for our family. Unfortunately, our dinner experience last night was quite unpleasant. Our waitress exhibited rude and disrespectful behavior throughout the entire evening. Every time she approached our table, we couldn't help but feel uneasy, wondering what we had done wrong.

We patiently waited for her to greet us and take our drink order. When it came time for my 9-year-old to decide between hot tea and iced tea, he took just a minute to decide, but she responded with rolled eyes and said she would be back to take his order. I ordered chicken tacos, but the plate looked like someone had hastily placed beans over rice. The tacos tasted terrible, and to my dismay, I discovered that the rice was hard, uncooked, or old and cold. Politely, I sent it back, explaining the issue, but she gave me a significant attitude and made me repeat my explanation three times.

Things escalated when we asked for separate bills. She didn't grasp that request and slammed the bill folders onto our table. Even after I told her we would handle our own finances, she insisted, took the bills back, and then forcefully returned, slamming them on the table, declaring that she was done, and left. I sincerely hope there is video footage of this incident.

Anastai, if you dislike your job, please consider finding another one. Tween Waters has always been known for its class, tranquility, and friendliness. Your aggressive and unprofessional attitude, especially with a minor at the table, was uncalled for and simply rude. It was disheartening to hear my companions recounting the terrible dining experience to friends and family that night, expressing the hope that you wouldn't be working during breakfast. This dinner will not be a positive memory in our vacation book....

We were excited to try the Crow’s Best Steakhouse as it was still under construction last time we were in Captiva Island. The restaurant is in a newly created space on the second floor of the restaurant building at Tween Waters Resort. This is a beautiful space with just 9-10 tables and a horseshoe shaped bar with seating around it. Beautiful big windows with views of the resorts private beach, the ocean and sunset. We sat at the bar and ordered dinner. The bartender is Cecilia and she was friendly, helpful and kind. The menu has quite a few items listed to choose from. We ordered French Onion soup($14), Prosciutto wrapped Prawns with Mac n cheese ($21), Filet Oscar is a Filet with lump crab meat on top with a Berenaise sauce with roasted potatoes and grilled vegetables ($68) and three glasses of wine ($15, $15 & $16). The French Onion soup was very tasty and I recommend it. The Prosciutto Wrapped Prawns were not my favorite…the prawns themselves were huge but the Prosciutto really took away the flavor of them. The Mac n cheese it is served on top of was quite bland tasting and not something I enjoyed. This dish needs some work. The Filet Oscar…the filet itself could use a bit more seasoning, but the lump crab meat with berenaise sauce was tasty. The roasted potatoes and grilled vegetables were...