Subway — Restaurant in Cape Coral

Very disappointed with the service that I received from Pam. I made an online order and accidentally added Mayo to my sandwich and noticed it right away so I called the store to ask them not to put Mayo, but the phone just rang and rang. Since I was down the street, I went ahead and walked inside to see if the sandwich was made and Pam mentioned that it was. I let her know that I tried calling right away but she mentioned that no one answers the phone when sandwiches are being made, which I understood. Mind you, there were no other customers in the store and another employee in the back (not making sandwiches) I asked her if she could possibly make another sandwich without the Mayo, she said yes but that she would need to charge me since the bread is counted in their inventory. She then started scraping off the Mayo off the original but I told her to not worry about it that I would just buy another one. She then through the Turkey that contain Mayo into the trash and wrapped the sandwich back up. I then asked her, since I was paying for the sandwich if she could please add additional condiments to it. She then became frustrated and yelled at me asking me what I wanted on my sandwich.I then responded to her to not worry about it. She then responded that it was my fault that I should of ordered the way I wanted it made. I have been coming to this subway for some time now but will not be returning. People like Pam should not be working in the people industry if she does not have any people skills nor know how to treat people. After so many years of coming here, due to it being so close to home, I would rather drive the extra distance then to be treated with disrespect by an...

Monday January 24, 2022, around 1:30 pm, I was at this Subway, NORTH CAPE SHOOPING, corner of Kismet and Del Prado Blvd in Cape Coral. There were two employees preparing subs, behind me it was the turn of a Latin-looking lady who was mistreated and humiliated at all times, One of the employees was supposedly the manager” according to her, …. This employee yelled at her in front of everyone "I don't understand you, if you don't know English, leave America" ​​The employee very rudely threw the ingredients and vegetables (everything was dirty, the spinach rained all over the counter and told the client "Get out of the store, I had never seen such disrespect from an employee to a client, I felt very sorry for that lady for so much abuse she received, she left without the subs. I couldn't eat my subs either completely, and I will not go to that store anymore, I already told my family and friends to avoid going to this place, there are other places to go that are well treated no matter if you are black, latino, chinese, or from anywhere of the world, we Americans are not what that employee showed, we are better than...

Disgusting. Absolutely disgusting. We spent $40 on subs and that was worse than getting subs at a 7/11 gas station. The meatball sub looked great, and then we got home and bit into the subs and each meatball was a different color, flavor and texture. The sauce and cheese tasted rancid. The tuna sub tasted extremely fishy and clearly old. The teriyaki chicken sub we got was inedible…the chicken was just fatty, stringy and you could literally taste the fridge and the metal container it was being held in. The cheese was literally just clumped on cause the girl was too lazy to pull the cheese apart. The veggies were brown besides a few. Disgusting. I have tried to call this location three times and no one will answer, after a long time they’ll pick the phone up and then just hang it up. I mean, I couldn’t be anymore disgusted. I wrote Subway through their website and still haven’t heard anything from them. Really, it was so disgusting I want a refund. We couldn’t get past one or two bites of...