This morning I went To this location to order myself and my sisters coffee before we head to work, when I first got inside to order the girl at the cash register was very nice, after I got my drinks, all of the drinks looked and tasted horrible and the baristas did not care, my sister ordered iced chocolate shaken espresso and it didn’t have any milk in it and there was so much cocoa powder at the bottom! It was a chocolate shaken almond milk espresso! There was no milk and it was NOT shaken!!! One of the other drinks was a OATMILK extra ice espresso Once again no milk just ice and coffee and water and barely any ice. I asked her to put more milk and she got upset and put a tiny drop of milk. As she was doing that she was talking to the other worker who had my breakfast sandwiches and she came up to me and literally threw them at me and walked away with a smirk. I was shocked and did not know what to say at that moment. Everyone grabbing their drinks looked disappointed! I understand it gets crazy there but at least put someone on drinks who knows what they’re doing! I get Starbucks about 365 days a year and I order the same thing every single time, I know what my drinks suppose to look and taste like these...
Read moreStar Bucks isn't my first choice for "good coffee". Fact is, I don't know where good coffee can be found. I don't think most people even know what good coffee taste like. Bitter does not equate to good coffee.
As far as this location is concerned, I asked for the cream and flavoring together on the side. I always ask for it that way so I can mix it myself when I go through the drive in. First, the young man on the mic was confused by my request but then said " not a problem, that will be $2.65. When I got to the window, a young woman said "that will be", something over $4! My Filipino wife wasn't having it and started in on the woman. The woman said that because I ordered cream and flavoring on the side that I would have to pay more and that after working there for over 7 year, she knows that is how they do it at Starbucks.
It already took 30 minutes just to get to the window and now I get one of those know it alls. I won't be going back to that...
Read moreStarbucks location off PCH and Western in Lomita was my everyday spot literally, but now I hardly go. They have discontinued so many of the items I used to buy such as the lunch sandwiches and two of the breakfast burritos and each time they discontinued something they say "out of season". How are breakfast burritos out of season? Another thing is their consistency on making beverages is terrible. When they discontinue items they don't replace it with something else. They are constantly out of certain items. A lot of times I go to Starbucks myself and order two breakfast items and two drinks and time and time again they have no trays or bags and I'm left joggling my stuff to my car. I'm not sure if it's covid but ever since the virus Starbucks has gone down hill. Don't get me wrong I love my Starbucks but it's just not the...
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