I've been in here 4 times now, and I get the same thing each time. Today I went in with a coupon for a $5.99 foot-long, ot make my $7.99 sandwich a couple bucks cheaper. Today they decided (after I presented my coupon) they were going to charge me $1 extra for adding shredded cheese as one of my sandwich toppings (as I always do). Also, the guy making the sandwich touched his computer screen twice while still handling my food. He made sure to stop making my sandwich when I asked for the shredded cheese so that he could go to the computer and add the charge for it. Then proceeded to come back, and make my sandwich.