Wendy's — Restaurant in Casper

When through drive through. Menu is partially obscured unless pull slightly past the speaker box Waited at payment an extra 2 minutes after the car before me left before the guy who takes the money started coming over (he was chatting with coworkers) After paying and arriving at the pickup window there was a guy chilling on his phone and two ladies chatting. No "hey, it'll be a minute".... A minute: still scrolling and chatting Another minute: still scrolling ladies still chatting but packing bags slowly pausing every now and then, mid pack, to chat Another minute: still scolling, ladies just chatting again bags are done Another 20 seconds: hands bags over as guy finally gets off his phone Another 10 seconds after serving lady walks away, comes back to pass drinks (that were waiting at the window since before pulling up), one of which was supposed to be no ice, correct them, they "correct" it slowly by just dumping it into another cup (the reason for no ice was because ice machines are typically nasty, thus not a real fix), handed them over No "sorry for the wait" though the lady did grumble an apology for the ice $30 for 2 meals and and bacon fries with service that I'd expect from a 2 star place in the sketchiest place in New York About twice the cost of MC'Ds, 1/10th the service Not coming back to this location

Kudos to the guy who took my order, you were speedy, sorry you gotta deal with shitty coworkers that obviously don't want to be there. Stay strong and keep blasting those orders at...

There was a very nice young man who was obviously new. When I came in he was up front by himself putting together s doordash order, no one said welcome we'll be right with you I stood there for about 3 minutes while this new kid was putting his doordas order together. He then came to the register apologizing for the wait and begum to take my order. He did not have security clearance so I asked if someone would please help him. A very smug unhappy woman came up to help and for whatever reason looked at me like I did something wrong. Didn't offer to continue to help just walked away. He took my order and hit a snag again, another woman came and helped him. No apologies from her just him. Both woman who helped him was not thrilled to be here, though it seemed. I love my wendys but this is unacceptable leaving a new guy alone and not following through for customers sake. Please...

I use to love Wendy. But anymore it is way to over priced, they are way to god dam slow, they can never get your order right even after they repeat it back to you 5 time and you correct them every time, and if your going through the drive through you might as well order 3 or 4 extra things because it like playing a game. You know what you ordered but you are never going to get all of it just making that much more expensive for what you get. This has happened to me the last 2 times I have gone there and the 2 time I did go there was 1 a year because they are awful at the little job that they have to to. This is exactly why I think minimum wage should not be raised at all because there time is a waste if all they can do is exactly that, with is not a single...