We stopped at Pizza Lab with a large family group during the Sturgis rally and had a good experience overall. As someone with celiac disease, Iām always cautious, and this place delivered on safetyāeven if not fully on taste.
The vibe is casual and quirky. You walk in and pass a sign that says something like āSeat yourself / order here,ā and then it opens up into a large, open seating area. Perfect for kids (who were admittedly a little wound up). Theyāve got chalkboards for the little ones, quarter machines scattered throughout, and free WiFiāthough I didnāt see the password posted anywhere.
Thatās when I met the owner. He greeted us and was welcomingādefinitely a quirky guy, kind of like the quiet one from Penn & Teller. When I asked for the WiFi password, he responded in a way that made it sound like he didnāt understand me⦠but it turns out the password is literally a joke designed to mess with you. It caught me off guard, made me laugh, and was one of those moments that some people will find funnyāand others might not.
As for the food: the kids and my spouse liked their regular pizzas. I ordered a gluten-free pizza (his daughter apparently preps these and takes cross-contamination seriouslyāseparate surfaces, etc.), which I really appreciated. That said, donāt come expecting an artisanal GF crust. Mine was a rectangular, medium-thick crust with pretty sparse toppings. It didnāt wow me flavor-wise, but I didnāt get sick, and Iām highly sensitiveāso a win there (rare in most pizza shops).
Decor leans eclectic-retro with some liberal themes, but nothing overpowering. Overall, Pizza Lab is a good stopāespecially with kids or big groups. If youāre gluten-free, itās not gourmet, but it is safe, and sometimes thatās what...
Ā Ā Ā Read moreFirst time here and we arrived at 7pm and the guy behind the counter seemed annoyed we were ordering food. I told him we never been here before and he just walked away as we were looking at the menu. Would have been nice if he recommended something to us. It was semi busy but no line to order. I felt like we were rushed to order since you order at the counter. As we were checking out he made the comment ājust made it, we are about to stop taking ordersā thought that was odd since they are still open for another HOUR. We left around 7:50 and there were people still ordering pizza so I wasnāt sure why he made that comment to us. Pizza was average, nothing special. We ordered simple sausage and pepperoni since we were rushed. Didnāt know it was cracker crust pizza, but apparently the couple next to us had hand tossed. Had no clue they offered that. Youād think he would have asked what kind of crust we wanted at the counter. It honestly tasted like frozen Jacks pizza the next day when we ate leftovers at lunch. The only thing we really enjoyed was the cheese bread. Itās all self serve: drinks, silverware, napkins, bussing your table as they had a bucket for silverware above the garbage. My receipt still had gratuity recommendations which is wild considering theyāre a no service establishment. I donāt think we...
Ā Ā Ā Read moreWow! I canāt believe the type of service we received. Weāre visiting from out of town and we were excited to try this place. Once we arrived we were told by staff that itās open seating, so we found an open table and cleaned-up/bussed our own table. Once we sat down we waited for about 20 minutes before anyone came up to our table to take our order. Finally we had someone come up and tell us they didnāt have time to serve us as they closed nearly an hour later and they had too many people waiting for Pizzas. They offered to place an order to-go for us but said we couldnāt sit and wait for our pizza. Oddly enough as we took our children and walked out of the restaurant we noticed no one else was waiting for their pizza. I stopped at the restroom on my way out and as soon as I came out, our table was already filled with new guests. The worst part of it all is our children questioning why we had to leave. They didnāt understand! How do we explain racism in todayās society? Weāre not welcome to order pizza and enjoy time with our family, but everyone else is? Come on...
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