Domino's Pizza — Restaurant in Centreville

(Michele L Craycraft) I ordered Pizza and Wings and Salad for the family when I picked up the order it was wrong. I wonder what would have happened had I let them deliver it? I told the young lady behind the counter after receiving the order and placing it in the car the sauces and salad are missing. She stated I did not order a salad then the young boy behind the counter with her said smartly give her a salad for free the customer is always right. Then another young man chimed in I do not know why you want a salad they hurt my stomach, You ordered allot of food why do you need a salad? By this time my food is getting cold. So I asked the young lady for a receipt and she hands me a short receipt with no products on it. Then she says here's 4 garlic sauce I told her I needed other sauce that people ordered for the hot wings ect... She said do you remember what they were. I said no I ordered it online so I asked her how she assembled the order she said she could see it on the computer I asked her to print that receipt. She did on that receipt were all the sauces I ordered that I might mention I had to pay for each and every one they are not free and the Salad I ordered that the workers insisted I did not need and was free. I left with cold food and a feeling of being violated and bullied by the workers. I ordered from Dominoes tonight for Centreville Elementary PTA it is my first and last time I will stick with...

I ordered my two pizzas this evening from Domino’s in Centreville, Maryland after a very long day. I ordered a large thin crust and a medium pan pizza. The order was ready at 6:30 and I was there around 6:40 to pick it up. I hit the “I’m here” button and at 6:54 I finally had to call and let them know I was sitting in front of the door like advised by their website. When they FINALLY brought my order to me I asked them if the pizza was going to be cold. The girl said it was sitting on the warmer. I live about 5 mins away and as soon as I got home I looked at the Pan pizza. The pan pizza was soggy and thin (as thin as their original pizza), and when I tasted the thin crust it was luke warm and soggy. It tasted worse than Chuck E Cheese pizza. I would have been better off buying and cooking my own frozen pizza at this point. However my screaming 2 year olds who is starving and has had an accident in his car seat wasn’t going to get me in the grocery store so I called the store manager Jennifer. She was less than helpful, as she heard my screaming 2 year old in the background she only gave me the option of driving back to the store with my order even after I asked her to deliver, she refused and said she would only replace my order if I came back to the store. I went here for the convenience of the curbside as any mother with a screaming toddler would appreciate but they won’t be seeing our...

Have not ordered here for over two years and why I did tonight is beyond me. Service was slow, so much so that I got an automated apology email with a offer for a free pizza or 20% off. While I appreciate the proactive approach to customer satisfaction, the food is just awful. It's not that its prepared improperly or out of spec, it's that the Dominos food products are a truly miserable example of pizza. The sauce is overly sweet, the crust is too soft and bready, and the cheese has nearly no taste. They have cut back dramatically on the amount of toppings included to the point of ridiculousness. There are much better local non-chain offerings that provide much better quality at...