This Starbucks just opened so I decided to try it out today! They were quick and friendly, and my drink looked so cute! It was delicious! Glad this location opened up!
---------Edit November 30th--------- Been there 5 times since my first review, and 3 of those times they messed up the order each time, putting a Danish inside the bag instead of banana nut muffin, making iced instead of hot, not putting flavoring at all and just sending out a latte... most of which I didn't notice till I got to work.
This last run seems to be correct even though I saw a regular milk gallon next to the girl making my drink, but perhaps they just have it out on the counter and my oatmilk was poured when I looked away, I'll see in an hour.. but still not once during my wait outside did the window person greet me, at all, they just had their back turned away laughing with other employees the minute or so I was out there, until they finished my drink - and I know employees are trained to do small talk and compliments, so the least this person could have done was say "Good afternoon, your drink will be out shortly" and that's it before continuing their fun. I would never ignore my customers when I worked at Einsteins, no matter how thrilling the conversation was.
These sound nitpicky, and they are if they were isolated to different locations, but messing up 60% of my orders and then the unprofessionalism is just a lot for the span of two months.
---------EDIT March 30th--------- I took a break from this location due to the previous issues, but I came back these last couple months and it seems the issues have been resolved! I have only had friendly interactions, they draw cute things on our cups, and all the drinks look visually appealing! Haven't had any bad mess ups as well, which is great! I'm glad the manager took what a few of us said...
Read moreIf you don’t know the contents in the item you are serving don’t serve it people could have severe allergies and instead of ordering something that could cause a reaction they would rather not order it all. The mistake that was made at this location could have hospitalized me thankfully I carry everything with myself just in case. If you don’t have knowledge or care just say...
Read moreJanuary 22, 2025, at 5:35 pm— although website states store should be open as usual, and I walked 1-1/2+ miles for a latte, there was a handwritten sign on the locked doors stating “Closed — Sorry for the Inconvenience”. People were sitting inside. I’ll bet the owners of this store didn’t approve this unannounced closure, or if they did, they...
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