Auntie Anne's — Restaurant in Charlton

If I can give this place a zero star, then I would have. I had a terrible experience at this place. The staff was rude and unhelpful. I was shocked at how unprofessional the staff was at this place. I waited in line for a very long time, and when it finally came my turn, I didn’t even get a hello or hi. She just stared at me with a grumpy face. I asked her if there was any mini hotdog and she replied “whatever is in the case!” WOW!!! I let it go and I told her I would like the hotdog pretzel and she started giving me rude responses. At the end, I just left because she told me “I can refuse you if I want to.” (Shocked by this) I told her “so you refusing my order?” and she said “Yes.” The customer service was horrible. I can’t imagine my family members and friends have to go through this. Auntie Anne should have train their employees better than this!!! I would not recommend this...

Super rude staff. Stood there talking for 5 minutes before approaching us. I wanted to use a coupon I had on the auntie Anne’s app and when I held it up she said “no, can’t pay that way” thinking maybe she meant Apple Pay, I said “oh no, it’s the auntie Anne’s app.” And she just repeatedly said “no” until we got our cash out. When I got the bag it had an advertisement for the app and coupons so I pointed to it and said “oh, that’s what I have” and she LAUGHED at me. It could just be that the location isn’t able to take them, which is fine if I had actually been told that. They also didn’t speak much English, and I wouldn’t be surprised if they were talking about me while I was trying to cash out.since I couldn’t...

WARNING: Until this gets edited, this is NOT the correct location and you WILL NOT NAVIGATE TO A AUNTIE ANNE'S.

I'm not 100% sure which Auntie Anne's it's supposed to be (maybe the one in the Charlton east Plaza earlier on the road?), but this will just lead you down some back roads to someone's home, so hopefully Google Maps fixes this soon. I will be removing my review whenever I see that this...